Home Support Supervisor

3 weeks ago

Markham ON, Canada Spectrum Health Care Inc Full time

We are hiring Registered Practical Nurses (RPN) as Home Support Supervisors to work with our clients in Markham. (Additional Language Skills:Mandarin/Cantonese speaking is an asset)
The Home Support Supervisor leads a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.
At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.
By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.
Leads a team of Personal Support Workers to provide qualified personal care to patients in a home setting
Travel to patient’s homes in community and facility settings
Work collaboratively with multidisciplinary teams in both community and facility settings
Assesses patient needs, according to the timeframe established by contractual agreements, formulates the plan of care and assesses progress towards outcomes
Responsible for the management of staff, conducting performance appraisals and implementing progressive disciplinary action
Gathers, records and analyzes patient and employee feedback and maintains an awareness of key indicators such as caseload volume, staff turnover, occurrence rates, satisfaction levels, risk levels, and performance appraisal completion rates
Ensures that all patient concerns and complaints are addressed and documented in a timely manner
Promotes Spectrum Health Care through participation in local healthcare or business committees as well as community events
Minimum three (3) years’ experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting
Ability to write reports and communicate effectively in writing and verbally.
Excellent English verbal and written communication skills (Additional language skills considered an asset)
Solid knowledge of the principles, practices, and methods of community nursing and service delivery to Patients as well as program development, implementation, and evaluation
Valid driver's license and access to a reliable vehicle
Basic proficiency in Microsoft Word, Excel and ability to learn proprietary software
#Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.
If you require accommodation because of disability through the recruitment process, please contact Human Resources at (corphr@spectrumhealthcare.Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.
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