Senior Application Support Engineer

3 weeks ago

Kelowna BC, Canada T-Net British Columbia Full time

As a Senior Application Support Engineer, you will be responsible for the availability and reliability of the company's services that are used by thousands of customers in almost 100 countries, including some of the top banks. The role involves ensuring all services exceed availability targets, have in-depth monitoring and are proactively managed. The Application Support team will be responsible for triage, troubleshooting and restoration of service when incidents do occur.
As a Senior Application Support Engineer, who has experience of running business-critical services, you will exhibit technical competence, be data-driven and able to utilize your knowledge and experience to troubleshoot complex services. Collaborating with other teams including Customer Support, Engineering, DevOps and Operations teams to ensure that all services are continually maintained and operated to the highest standards.
Developing in-depth product knowledge, you will be able to apply this to all aspects of being a Senior Application Support Engineer to make informed decisions, provide in-depth analysis and drive all aspects of service improvement.
Service Reliability: Proactively identifying risks to service and remediate them. Reduce risk from deployments by improved use of resilience and ensuring appropriate testing of releases pre and post-deployment. Provide support and troubleshooting when service incidents occur. Automation: Identify and deliver on opportunities to use automation to increase efficiency, reduce toil and drive service availability. Use automation and orchestration techniques to provide repeatable solutions and reduce risk of misoperation.
Continuously improving the knowledge of the Application Support team to become subject matter experts on the Product and the technology that runs it. Collaborating with other teams to understand how underpinning services support the Products. Platform and Database tech: Linux, Cassandra, Kafka, Arangodb
Instrumentation & Monitoring: Splunk, Zabbix, Prometheus, Grafana
Powershell, Python
Effortlessly self-motivates while working on team-based projects or individual tasks
5+ years experience as a SRE or Application Support Engineer or similar role
~ Bachelor degree in Computer Science or related field
~ Scripting ability in Powershell, Python, etc.
~ Understanding of software systems concepts such as networking, firewalls, protocols, databases and more
~ Java debugging exposure - ability to complete thread dumps and analysis
~ Experience with monitoring solutions
~ Awareness of software delivery practices (CI/CD)
~ TCP/IP, DNS, Telnet, Trace Route, TCP dump and analysis
~ Exposure to supporting voice / SMS technologies (nice to have)

For more information about TEEMA and to consider other career opportunities, please visit our website at
Post your resume on T-Net and let employers come to you .
Make "Searchable" or "Confidential" (optional) and BC Tech and IT employers can search our database and contact you.
Registration on or use of this website constitutes acceptance of our Terms of Use .
#

  • Senior Civil Engineer

    3 weeks ago

    Kelowna, BC, Canada Arbutus Search Group Full time

    THE OPPORTUNITY: Our client, a leading engineering and environmental consulting firm based in BC, is looking for a Team Lead – Senior Civil Engineer to join their Kelowna team. With a strong reputation for delivering innovative solutions, their organization specializes in a wide range of services, including civil engineering, environmental...

  • Senior Mechanical Engineer

    2 days ago

    Kelowna, Canada Reinbold Engineering Group Full time

    Senior Mechanical Engineer Kelowna, BCAre you a seasoned Mechanical Engineer looking for an exciting opportunity to lead cutting-edge projects in HVAC and Plumbing design? We are seeking a highly skilled and motivated individual to join our dynamic team as a Senior Mechanical Engineer. As a Senior Mechanical Engineer, you will be responsible for designing...

  • Senior Civil Engineer

    3 weeks ago

    Kelowna, Canada Arbutus Search Group Full time

    THE OPPORTUNITY: Our client, a leading engineering and environmental consulting firm based in BC, is looking for a Team Lead – Senior Civil Engineer to join their Kelowna team. With a strong reputation for delivering innovative solutions, their organization specializes in a wide range of services, including civil engineering, environmental consulting,...

  • Senior Civil Engineer

    3 weeks ago

    Kelowna, Canada Arbutus Search Group Full time

    THE OPPORTUNITY: Our client, a leading engineering and environmental consulting firm based in BC, is looking for a Team Lead – Senior Civil Engineer to join their Kelowna team. With a strong reputation for delivering innovative solutions, their organization specializes in a wide range of services, including civil engineering, environmental consulting,...

  • Senior Civil Engineer

    3 weeks ago

    Kelowna, Canada Arbutus Search Group Full time

    THE OPPORTUNITY: Our client, a leading engineering and environmental consulting firm based in BC, is looking for a Team Lead – Senior Civil Engineer to join their Kelowna team. With a strong reputation for delivering innovative solutions, their organization specializes in a wide range of services, including civil engineering, environmental consulting,...

  • Senior Civil Engineer

    3 weeks ago

    Kelowna, Canada Arbutus Search Group Full time

    THE OPPORTUNITY:Our client, a leading engineering and environmental consulting firm based in BC, is looking for aTeam Lead –Senior Civil Engineerto join their Kelowna team. With a strong reputation for delivering innovative solutions, their organization specializes in a wide range of services, including civil engineering, environmental consulting, land...

  • Senior Transportation Engineer

    2 days ago

    Kelowna, Canada City of Kelowna Full time

    Position Details Posting Information Posting Number CK53232P Position Title Senior Transportation Engineer No. of Staff Required 1 Position Type FT If Term position, enter length of Term in months N/A Position Groups Management and Exempt Division Infrastructure (DV220) Department Integrated Transportation (DP185) Branch Transportation Engineering...

  • Senior Civil Engineer

    3 days ago

    Kelowna, Canada Arbutus Search Group Full time

    THE OPPORTUNITY:Our client, a leading engineering and environmental consulting firm based in BC, is looking for a Senior Civil Engineer to join their Kelowna team. With a strong reputation for delivering innovative solutions, their organization specializes in a wide range of services, including civil engineering, environmental consulting, land development,...

  • Senior Civil Engineer

    3 weeks ago

    Kelowna, Canada Arbutus Search Group Full time

    THE OPPORTUNITY:Our client, a leading engineering and environmental consulting firm based in BC, is looking for a Team Lead – Senior Civil Engineer to join their Kelowna team. With a strong reputation for delivering innovative solutions, their organization specializes in a wide range of services, including civil engineering, environmental consulting, land...

  • Senior Civil Engineer

    3 weeks ago

    Kelowna, Canada Arbutus Search Group Full time

    THE OPPORTUNITY: Our client, a leading engineering and environmental consulting firm based in BC, is looking for a Team Lead – Senior Civil Engineer to join their Kelowna team. With a strong reputation for delivering innovative solutions, their organization specializes in a wide range of services, including civil engineering, environmental consulting,...

  • Senior Civil Engineer

    3 weeks ago

    Kelowna, Canada Arbutus Search Group Full time

    THE OPPORTUNITY:Our client, a leading engineering and environmental consulting firm based in BC, is looking for a Team Lead – Senior Civil Engineer to join their Kelowna team. With a strong reputation for delivering innovative solutions, their organization specializes in a wide range of services, including civil engineering, environmental consulting, land...

  • Intermediate / Senior Hydrotechnical Engineer

    4 weeks ago

    Kelowna, BC, Canada Ecora Engineering & Resource Group Ltd. Full time

    Ecora is seeking a Hydrotechnical Design Engineer to join their expanding Geo-Hydro Group. The position will be based in our Kelowna office to support our growing workload in the BC Interior and throughout the Province. We are seeking a candidate that is proficient in project management, hydrologic/watershed analysis and modelling, hydraulic structure...

  • Senior Electrical Engineer

    4 weeks ago

    Burnaby, BC, Canada AtkinsRéalis Full time

    Intermediate/ Senior Electrical Engineer Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? We are currently looking for an Intermediate/ Senior Electrical Engineer to work within a multi-discipline team to develop design...

  • Senior Civil Engineer

    5 days ago

    Kelowna, Canada Arbutus Search Group Full time

    THE OPPORTUNITY: Our client, a leading engineering and environmental consulting firm based in BC, is looking for a Team Lead – Senior Civil Engineer to join their Kelowna team. With a strong reputation for delivering innovative solutions, their organization specializes in a wide range of services

  • Senior Civil Project Engineer

    4 weeks ago

    Nanaimo, BC, Canada Aplin Martin Full time

    About Us Aplin Martin is a full-service Civil Engineering, Architecture, Planning, Environmental and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 300+ talented and dedicated professionals delivering...

  • Senior Software Engineer

    4 weeks ago

    Vancouver, BC, Canada Fossbytes Media Pvt Ltd Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....

  • Senior Mechanical Engineer

    3 weeks ago

    Vancouver, BC, Canada OSI Maritime Systems Ltd. Full time

    Senior Mechanical Engineer Company: OSI Maritime Systems (CA) Location: Suite 400 - 4585 Canada Way, Burnaby, British Columbia, Canada Req #: 148 Date: January 15, 2024 About Us In 1977, OSI introduced the first generation electronic chart system for the maritime market and revolutionized navigation. Over the years we have had many firsts. Today, OSI...

  • Senior Software Engineer in Test

    2 weeks ago

    Vancouver, BC, Canada MasterCard Full time

    Senior Software Engineer (SDET - QA) page is loaded Senior Software Engineer (SDET - QA) Apply locations Vancouver, Canada time type Full time posted on Posted Yesterday job requisition id R-217202 Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and...

  • Senior Software Engineer

    4 weeks ago

    Vancouver, BC, Canada Huawei Technologies Canada Co., Ltd. Full time

    Our team has an immediate permanent opening for a Senior Software Engineer. Responsibilities : Lead the cloud-nativedistributed gameengine subsystem development from the technical aspect. Design and implement subsystem features and support applications in cloud show rooms, cloud gaming and cloud AR/VR. Continuously analyze and identify the industry...

  • Senior Associate, Image Science Engineering

    2 days ago

    Vancouver, BC, Canada L3Harris Full time

    L3Harris Senior Associate, Image Science Engineering - Process Engineering Tulsa , Oklahoma Apply Now Job Title: Senior Associate, Image Science Engineering – Process Engineering Tulsa, OK – (Responsibilities must be performed on-site.) Job Schedule: 9/80 Work Schedule – (Every other Friday is a non-workday.) Primary job duty to work as a...