Customer Service Representative
3 weeks ago
Customer Service Representative (Full-Time Cashier) page is loaded Customer Service Representative (Full-Time Cashier)
Apply locations Toronto time type Full time posted on Posted 30+ Days Ago job requisition id R4613 It's fun to work in a company where people truly BELIEVE in what they're doing
Customer Service Representative
Full-Time Permanent
Reporting to Store Operations Leader
Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies.
We are looking for a Customer Service Representative to join our Store team. Providing exceptional service to our Clients and our Associates at our Cash Desk
Performing daily cash handling functions including opening/closing registers and processing all sales transactions
Answering store phones
Maintaining the Service desk
Assisting with Inter-store transfer processing and e-commerce requests and shipments
Assisting clients who have purchased on-line but are picking up products in-store
2 years’ experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.
A strong service orientation – a demonstrated desire to wow our customers
Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
A comprehensive flexible benefits package
Pension and Group RRSP Programs that grow with you
A coach committed to supporting the achievement of your personal career goals
A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
We’ve been officially recognized as one of Canada’s Best Managed Companies and among the top 10 Corporate Cultures in Canada. To support this level of success, we look for candidates who are driven to succeed at all levels. Our business is based on fostering confidence, and our Associates shape the day-to-day experiences that help our customers look and feel their best.
We have been specializing in luxury menswear for over 60 years and our commitment to personable and detail-oriented service has made us one of the most highly regarded men’s clothing retailers in the world.
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