Staff Engineer

3 weeks ago

Toronto ON, Canada Zendesk Full time

Job Description
Zendesk has one goal in mind: to make Customer Experience better. Our products help more than 125,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day.
We are looking for a Staff Engineer to join our Machine Learning team. You will be delivering AI/ML powered Intelligent Triage capabilities for our customers at Zendesk scale.
What you'll be doing
# Leading engineering discovery and mentoring colleagues to accelerate quality delivery.
# Working closely with data science and product to define the scope of features, automate our ML processes, train and deploy new models to improve predictions.
# Collaborate with teams in the engineering org to tackle technical challenges the team encounters.
# Enhance and support our deployed services to ensure a high level of stability and reliability.
# Active participation in evolving our workflow and processes together with members of the team.

What you bring to the role
Basic Qualifications:
Experience with designing, provisioning and deploying cloud services in AWS.
Good proficiency in at least one server-side programming language and testing framework (Python, Golang, Ruby).
Solid understanding of architecture and software design patterns for server-side domains.
Fundamental understanding of Machine Learning or willingness to learn.
Collaborative and growth mindset along with experience sharing knowledge.
Preferred Qualifications:
~2+ years of work experience in data/machine learning engineering
~5+ years developing server-side applications ideally in Python
~ Machine Learning related tech stack and pipeline automation tools

Tech Stack (informational)
ML pipeline: Metaflow, AWS SageMaker, AWS Batch
ML models: PyTorch, TensorFlow, MLFlow
Storage: RDS MySQL, Redis, S3
Streams and queues: Kafka, Amazon MQ
Service deployment: Kubernetes, Spinnaker
Logging and monitoring: Datadog, Sentry
Where We Work
We are rapidly growing our teams in Lisbon, Portugal, and Krakow, Poland. We have exciting next-generation ML products that are already in use by customers in the banking and finance area, online and offline retailers, and even national postal services. You will work with a driven team, passionate about delivering the right experience to end-users using sophisticated and pioneering ML technology.
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
#J-18808-Ljbffr

  • Staff Software Engineer, Performance

    3 weeks ago

    Toronto, ON, Canada Alphawave IP Inc Full time

    Staff Software Engineer – Software Infrastructure page is loaded Staff Software Engineer – Software Infrastructure Apply locations Toronto time type Full time posted on Posted 6 Days Ago job requisition id JR100235 The Opportunity Alphawave Semi enables tomorrow’s future by accelerating the critical data communication at the heart of our digital...

  • Staff Engineer, Data

    5 days ago

    Toronto, ON, Canada Storm3 Full time

    Are you looking for an exciting opportunity to lead and grow the Machine Learning Operations function at a revolutionary AI drug discovery Unicorn? We are looking for a Staff MLOps Engineer who can make our training and inference pipelines highly performant, scalable, and replicable. In this role, you will collaborate closely with our ML, data science, and...

  • Engineering Staff Software Engineer Toronto

    3 weeks ago

    Toronto, ON, Canada opal.dev Full time

    Description Opal is building the next generation of access management. We've all felt the pain of not getting the access we need to do our job. At Opal, we’re building a central hub for authorization to make access management automated, intelligent, and easy to use. We are taking an age old problem in enterprise software and making it simple. Our...

  • Staff Engineer

    3 weeks ago

    Toronto, Canada Sage Recruiting Full time

    Sage Recruiting is looking for a Staff Engineer to join a fast-growing SaaS company in Vancouver (or Remote!). The product redefines email communication and transaction by developing an online collaboration tool which optimizes their customers' workflow.As a Staff Engineer, you will spend most of your time on feature development and the rest on technical...

  • Staff Machine Learning Engineer

    4 weeks ago

    Toronto, ON, Canada Storm3 Full time

    ⚡ Staff MLOps Engineer 🏥 Series C ($300M)🗺️ Toronto, Canada - Hybrid 💰 $250K USD base + bonus + equity Are you looking for an exciting opportunity to lead and grow the Machine Learning Operations function at a revolutionary AI drug discovery Unicorn? Join a Series C Biotech Unicorn who are revolutionizing drug development using AI to decode RNA...

  • Staff Software Engineer

    3 weeks ago

    Toronto, ON, Canada Alphawave IP Inc Full time

    Staff Software Engineer – Software Infrastructure page is loaded Staff Software Engineer – Software Infrastructure Apply locations Toronto time type Full time posted on Posted 6 Days Ago job requisition id JR100235 The Opportunity We're looking for the Wavemakers of tomorrow. Alphawave Semi enables tomorrow’s future by accelerating the...

  • Staff Software Engineer

    4 weeks ago

    Ottawa, ON, Canada Tree Trust Full time

    We are seeking a Staff Software Engineer to join the Web Experience team. This team implements our design system via a shared component library and maintains front-end build tools to empower other developers to ship great products. Collaborating closely with UX Designers, Product Managers, and Engineers, you'll take on a prominent role in solving...

  • Staff Data Engineer

    2 days ago

    Toronto, Canada The Kraft Heinz Company Full time

    Description Toronto or Chicago Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, DCPP, VRSP, and TFSA, Business Resource Groups (BRGs) to help foster diversity, inclusion and...

  • Staff Software Engineer, Machine Learning

    3 weeks ago

    Toronto, ON, Canada Owl Full time

    Staff Software Engineer, Machine Learning *We are not working with recruitment agencies at this time* Owl.co enables insurers to fight illegitimate claims at scale while removing human bias from the process. Our clients are the top insurance companies across North America and are getting incredible results through our AI-powered evidence-based platform. We...

  • Staff MLOps Engineer

    3 days ago

    Toronto, Canada Storm3 Full time

    ⚡ Staff MLOps EngineerSeries C ($300M) ️ Toronto, Canada - Hybrid $250K USD base + bonus + equityAre you looking for an exciting opportunity to lead and grow the Machine Learning Operations function at a revolutionary AI drug discovery Unicorn?Join a Series C Biotech Unicorn who are revolutionizing drug development using AI to decode RNA biology and RNA...

  • Staff Software Engineer

    2 weeks ago

    Toronto, Canada Generac Power Systems Full time

    Company Generac Power Systems Name Staff Software Engineer Req # 65230 Employment Type Full Time Shift 1st What to Expect Generac Clean Energy is building next generation residential clean energy systems. Our products are enabling the renewable energy rollout while saving our customers money using intelligent energy management within...

  • Staff Software Engineer-Cloud Development

    2 weeks ago

    Toronto, ON, Canada Moody’s Corporation Full time

    4284 The Role / Responsibilities: Staff Software Engineer focuses on the development of cloud-based products and services: Design and implement new features in product and improve existing features as required. Provide input into technical design, cloud infrastructure requirements, optimization approaches, stability, and scalability improvements. Provide...

  • Staff DevOps Engineer

    3 weeks ago

    Toronto, Canada TekRek Full time

    Company Background: TekRek has partnered with one of Canada's leading SaaS AI firms. This firm’s product has been experiencing strong organic growth and is an innovative solution for enterprise level firms. This firm is well funded and has strong unit economics.Job Description:As the Staff DevOps Engineer, you will be tasked with:Building a cloud...

  • Manufacturing Engineer

    1 hour ago

    Toronto, Canada Accu-staff Resource Systems Enterprises LTD Full time

    We have an exciting opportunity for a Manufacturing Engineer in the Windsor ON area! What is in it for you? Be a part of a dynamic, progressive global organization Above-average compensation package Great team environment Be a part of an organization that offers career growth The Manufacturing Process Engineer is responsible for all manufacturing assembly...

  • Staff Engineer

    5 days ago

    Toronto, ON, Canada Zendesk Full time

    ```html Job Description Zendesk has one goal in mind: to make Customer Experience better. Our products help more than 125,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day. We are looking for a Staff Engineer to join our Machine Learning team. You will be delivering AI/ML powered...

  • Staff Software Engineer

    3 weeks ago

    Toronto, Ontario, Canada Adevinta Full time

    As a staff engineer in the Data team you will build and run production-grade data and machine learning pipelines and products at scale in an agile setup. You will work closely with our data engineers, architects and product managers to create the technology that generates and transforms data into applications, insights and experiences for our users.What...

  • Staff DevOps Engineer

    3 weeks ago

    Toronto, Canada TekRek Full time

    Company Background: TekRek has partnered with one of Canada's leading SaaS AI firms. This firm’s product has been experiencing strong organic growth and is an innovative solution for enterprise level firms. This firm is well funded and has strong unit economics.Job Description:As the Staff DevOps Engineer, you will be tasked with:Building a cloud...

  • Staff DevOps Engineer

    3 weeks ago

    Toronto, Canada TekRek Full time

    Company Background: TekRek has partnered with one of Canada's leading SaaS AI firms. This firm’s product has been experiencing strong organic growth and is an innovative solution for enterprise level firms. This firm is well funded and has strong unit economics. Job Description: As the Staff DevOps Engineer, you will be tasked with: Building a cloud...

  • Staff DevOps Engineer

    3 weeks ago

    Toronto, Canada TekRek Full time

    Company Background: TekRek has partnered with one of Canada's leading SaaS AI firms. This firm’s product has been experiencing strong organic growth and is an innovative solution for enterprise level firms. This firm is well funded and has strong unit economics.Job Description:As the Staff DevOps Engineer, you will be tasked with:Building a cloud...

  • Staff Linux Software Development Engineer

    1 week ago

    Toronto, ON, Canada Extreme Networks, Inc. Full time

    Staff Linux Software Development Engineer (9269) Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT! Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before...