Entry Level Technician

3 weeks ago

Windsor ON, Canada Prospero Equipment Full time

FIELD SERVICE TECHNICIAN: A growing distributor of processing and packaging equipment is seeking a full-time Field Service Technician to be part of the company’s Service team. The preferred candidate has a good Electrical as well as mechanical repair and troubleshooting background. This position requires Travel throughout the week, both local, nationwide, and at times international. Must have excellent driving record, a valid driver’s license, and a US passport. Equipment technicians will need to be familiar with electronics, be able to read blueprints, drawings, and use electronic equipment to troubleshoot the equipment during repairs
Equipment technicians are required to look at mechanical and electrical systems, identify problems by constituting the equipment’s documentation, and determine possible solutions.
To remotely access equipment and perform routine maintenance
Should have and maintain excellent technical and mechanical skills
To answer telephone inquiries, assist clients and record in conjunction with the service department billing procedure.
To diagnose and solve problems based on equipment documentation that should be available and customer’s non-technical description
To diagnose errors and technical problems then determine proper solutions to produce timely and detailed service reports using the machine’s documentation.
To satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, protocols, and machine’s documentation
To maintain all tools, tools boxes, inventory (once a year), and equipment in suitable working conditions, in the correct place and ensure proper storage.
To follow the workshop cleaning schedule.
4+ years of experience in Service Field
~ Electrical, Mechanical, and pneumatic
~ PLC troubleshooting and programming
~

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