ICT Technician

• Provide onsite IT user support for ESF, including head office, subsidiaries and kindergartens
• Provide day-to-day computer hardware and software configurations, installation, and troubleshooting
• Provide AV support for meetings
• Performs help desk duties and provides high-quality services to end users in a timely manner, including general support for education software, Apps and hardware
• Manage and work with appointed vendors on IT support issues
• Carry out procurement of IT-related items and maintain the asset registry for IT hardware and licensed software
• Provide end-user training on IT-related items
• Other assigned IT-related tasks
• Work together with ESFC IT and Kindergarten staff to provide advice on how to utilize IT in an education environment
• Required to work offsite once or twice per week

Requirements

• Diploma in IT or related disciplines with3-5years of relevant experience
• Support experience in the below is required
  • Windows 10
  • Apple Mac, iPad
  • Apple Apps management and installation.
  • Google / O365 general administration
  • AV management and support
• Familiar with MS Office, Antivirus, machine image software and other general office automation software
• The ideal candidate will demonstrate the following:
  • Ability to work independentlywith minimal supervision and as part of a team
  • A good command of written and spoken English is essential
  • Good interpersonal skills, attention to detail and a fast learner.

For enquiries, please contact Mike Diep at mike.diep@esfcentre.edu.hk

Applications will be reviewed on a rolling basis and offers may be extended prior to the job closing date.

By applying for this position, your application may be considered for other opportunities (senior-level roles, head of department, etc.) within ESF.

ESF is an Equal Opportunities Employer

The English Schools Foundation (ESF) is fully committed to providing equal employment opportunities. ESF will not discriminate on the basis of age, race, colour, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by local laws or regulations.

Personal data provided by job applicants will be used strictly in accordance with the ESF's Personal Data Policy, a copy of which will be provided upon request.

Aligned with the recommendations of the International Task Force on Child Protection, we hold ourselves to a high standard of effective recruiting practices with specific attention to child protection.

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About Us

The English Schools Foundation (ESF) is the largest English-medium international school organisation in Hong Kong. Our 22 schools and comprehensive programme of extra-curricular activities bring out the best in every student through a personalised approach to learning and by inspiring curious minds.
There are over 18,000 students from 75 different nationalities in ESF kindergartens, primary, secondary and all-through schools. About 70% of our students have parents who are permanent residents of Hong Kong.
ESF is proud of the high academic and wider achievements of our students. In 2020, 22 ESF students achieved the perfect score of 45 points in the IB Diploma examinations; more than 95% go on to leading universities worldwide.

The English Schools Foundation (ESF) is a modern, well-managed educational organisation, committed to offering an international education to students drawn from over 70 countries. We are proud to be at the forefront of the educational hub in Hong Kong. We actively take advantage of the opportunities that Hong Kong offers as Asia’s world city and the principal gate-way to China.

The curriculum, leading to the International Baccalaureate, is adapted to Hong Kong, and the Asia Pacific region. ESF’s 1,100 teachers are highly qualified bringing with them experience from Australia, Canada, New Zealand, the United States, the UK and many other international school systems. All schools offer a broad range of out-of-school activities in Hong Kong and overseas.

ESF has over 18,000 students. Our culture is one of joy in learning and pride in achievement. The great majority of our students study for the IB Diploma and gain entry to universities all over the world. ESF has a long-standing commitment to children with individual needs and is the principal provider for English-speaking children with special educational needs in Hong Kong. For further details about ESF, please visit our website at

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