Director, Communications, Pacific Link

Director, Communications, Pacific Link (Calgary or Vancouver) Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state. Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets. As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system. With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities. Department: Public Affairs, Pacific Link Reports to: Vice President, External Affairs and Indigenous Relations, Pacific Link Schedule Type: Full-time Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Director, Communications, Pacific Link. Reporting to the Vice President, External Affairs and Indigenous Relations, Pacific Link, the Director, Communications provides strategic leadership for the project's communications, reputation, and brand portfolio. In this position, you will play a key role in leading the communications strategy across all phases of the project lifecycle, supporting project objectives, public opinion research, stakeholder intelligence, issues and crisis communications, and development of the master narrative, key messages, and communications framework that support project objectives and stakeholder confidence. The successful candidate will demonstrate expert communications counsel to executive leadership on emerging risks, opportunities, and external perceptions. This position will serve as the primary communications liaison with Trans Mountain, Alberta Petroleum Marketing Commission (APMC), and Pembina Pipeline (PPL), ensuring alignment of communications strategies, messaging, and reputation management activities across the partnership. Strategic Communications Leadership & Project Positioning Lead the development and execution of integrated communications strategies across all phases of the Pacific Link lifecycle, ensuring communications programs support project objectives, regulatory priorities, partnership commitments, stakeholder engagement requirements, and business outcomes. Provide strategic communications counsel to executive leadership regarding emerging opportunities, risks, and external developments. Lead reputation management, issues preparedness, and crisis communications strategies to protect project credibility and stakeholder confidence. Monitor stakeholder sentiment, media coverage, political developments, and emerging risks, directing proactive response strategies and executive communications plans to effectively manage reputational impacts and support informed decision-making. Strategic Messaging, Brand & Communications Governance Oversee the development and stewardship of the Pacific Link master narrative, key messages, FAQs, executive communications materials, and brand strategy to ensure consistency, alignment, and credibility across all communications channels. Establish communications standards, governance processes, and approval frameworks that support coordinated communications delivery and effective risk management. Public Opinion, Reputation & Strategic Insights Lead public polling, reputation tracking, stakeholder perception analysis, sentiment monitoring, and communications performance measurement to inform strategy, strengthen project positioning, and support executive decision-making. Translate external intelligence and stakeholder insights into actionable recommendations that enhance stakeholder confidence and communications effectiveness. Partner Communications Integration & Alignment Serve as the primary communications liaison with Trans Mountain, APMC, and PPL, ensuring alignment of communications strategies, messaging, reputation management approaches, issues response activities, and major project announcements. Foster effective coordination across partner organizations to support consistent project positioning and communications