Sr. Change Manager to develop the change strategy for a business transformation project for a l[...]

3 weeks ago

Toronto ON, Canada S I Systems Full time
Sr. Change Manager to develop the change strategy for a business transformation project for a large banking client- 63398-1 Sr. Change Manager to develop the change strategy, overseeing the vision to completion, for a business transformation project for a large banking client- 63398-1

Length of Contract : 12 months- with possibility of Extension

Physical Working Location (required):Downtown Toronto office twice a week, remaining days are remote

Hours of Operation: 8:30am – 5:00pm (exact timeframe can be flexible)

Line of Business: Finance

Our client is seeking a Change Manager on a large enterprise wide transformational program. The Change Manager will act as a People and Deployment Readiness Workstream lead – overseeing and integrating the efforts of change management, training, customer experience, marketing and front line delivery. We are looking for a strong background in strategizing and implementing change plans in data/technology/agile projects. Change Manager will need to develop the integrated change management strategy and execute that strategy. This includes, but is not limited to: stakeholder assessments, communication plan, leadership alignment plan, readiness and sustainment plan, and change metrics. The role will also call for tactical execution of the plans developed (i.e. writing and/or providing input or oversight to others for communication development, building presentations, facilitating meetings, etc.) The ideal candidate must have a robust data background and be proficient in the following areas:

Responsibilities:

  • Issuing project communications and creating engaging PPT decks.
  • Conducting thorough stakeholder impact assessments
  • Creating comprehensive change management strategy roadmaps and timelines
  • Managing and facilitating training sessions for project stakeholders.
  • Experience in business process documentation and technical writing is highly desirable.
  • Creating transition and sustainment plans to support project closure.
  • Lead People and Deployment Readiness Workstream including integrating the efforts of change management training, customer experience, marketing and front line delivery
  • Background in project management is an asset (similar skills required)
  • Apply a structured change management approach and methodology for the changes impacting employees and customers
  • Develop a change management strategy based on assessment of the change
  • Execute on the tactical details of each plan
  • Support the communication, training and engagement efforts of employee-facing managers and business leaders
  • Be an active and visible coach to executive leaders who are change sponsors
  • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
  • Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
  • Work with project managers and teams to integrate change management activities into the overall project plan

Must haves:

  • Minimum of 5 to 7 years of dedicated Change Management experience leading teams and/or workstreams
  • Experience working on a large scale business transformation project - that will affect employees and customers.
  • Banking/FI exp
  • Candidate must demonstrate experience in not only strategic vision, but also following through on that vision to completion – the role will entail both strategic and tactical efforts

Nice to Haves:

  • Familiarity with Project Management approaches, tools and phases of the project lifecycle
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