Vice President, Information Technology Services

HIROC is seeking a transformative Information Technology Executive with a proven ability to lead high-performing teams, build innovation, modernization, and agility, with a drive for service, excellence and collaboration.

Healthcare Insurance Reciprocal of Canada (HIROC) is a not-for-profit healthcare insurance reciprocal that, together with its associated brokerage and corporate entities comprising HIROC Group, provides comprehensive insurance, risk and claims management products and services to healthcare organizations across Canada. As a trusted healthcare safety advisor, HIROC is committed to delivering sustainable, responsive solutions that enhance safety across Canada's healthcare system.

As the largest not-for-profit healthcare liability insurer in Canada, HIROC serves more than 800 healthcare organizations (Subscribers) through the Reciprocal. Combining best-in-class insurance and claims management, sage counsel and risk management expertise, HIROC works collaboratively with its partners and Subscribers to advance safety across Canada's not-for-profit healthcare system.

Recognized as one of Greater Toronto's Top Employers for ten consecutive years, HIROC fosters a culture where employees are empowered to find innovative solutions, deliver exceptional service and make a meaningful difference.

Join HIROC and be part of a team committed to creating the safest healthcare system possible.

HIROC has a record of over 99% Subscriber retention and has also benefited from substantive growth. With that in mind, HIROC is committed to continuing its strategic and exciting approach to innovation based on a grounding in data and digital capacity – all while focusing on data integrity, analysis, agility and responsive data governance and security. This focus on data, innovation, growth and excellence are key leadership priorities for the Vice President, Information Technology Services (VP). This role is integral to HIROC’s commitment to meeting the increasing and more diverse needs of its Subscribers and to maintain and enhance its best-in-class leadership capacity. This role will report directly to the Chief Executive Officer.

HIROC’s formal leaders are accountable, together with fellow leaders, for the overall accomplishment of HIROC’s strategic priorities including its Mission, Vision and Values and its Strategic Plan. As the leader of the Information Technology Service Department, the successful candidate will be instrumental in leading HIROC and HIROC Group while holding primary responsibility for leading a high performing team consisting of infrastructure, applications, advanced analytics, and other information service professionals to build HIROC’s capacity for innovation, modernization and agility while ensuring that these are achieved on a framework and structure that enhances security, protects the valuable and sensitive information that HIROC holds and which allows data to be used for the maximum of HIROC, its Subscribers and those they serve.

As a key member of HIROC's senior leadership team, the Vice President will provide strategic leadership across enterprise technology, digital transformation, data strategy and advanced analytics. The incumbent will oversee the modernization of technology infrastructure, applications and platforms, including cloud adoption and emerging technologies, while ensuring robust cybersecurity, data governance, regulatory compliance and enterprise risk management. Working collaboratively across HIROC Group, the VP will align technology investments and initiatives with organizational priorities, enhance the experience of Subscribers/customers (internal and external), and serve as a trusted advisor to the CEO, senior leadership team and Board committees on technology strategy, innovation and risk.

Ideal Candidate

The ideal candidate will have advanced people and leadership skills and aptitude, excellent communication skills and be a self-starter who enjoys working in a fast-paced environment. The ideal candidate will be comfortable operating in a mid-sized agile organization, is process-oriented, and experienced in supporting and initiating, with other leaders, a current culture focused on an unparalleled service orientation and a vision to the future that is transformation focused and which defines and embeds new beliefs and behaviours that will drive innovation. The combination of what works well and modernizing/sustaining structures and processes to enable resilience and support innovation in meeting customer needs, through advancing digital and analytics capabilities will ensure HIROC’s ability to leverage the power of information for improvement.

The successful candidate will bring a minimum of eight years of progressive senior leadership experience, with demonstrated expertise in enterprise technology strategy, financial and operational management, technology governance,