NHS 111 Health Advisor
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Key Responsibilities
• Answer NHS 111 calls and gather patient information
• Use NHS Pathways to assess urgent and non-urgent needs
• Direct callers to appropriate medical services
• Manage sensitive conversations with empathy and professionalism
• Comply with quality standards and patient safety protocols
Requirements:
• Strong communication skills and active listening
• Ability to stay calm under pressure
• Tech-savvy with multitasking capabilities
• Commitment to ongoing learning and development
• Must work weekends and 24/7 shifts Join IC24 as a Health Advisor and make a real difference while developing essential skills in patient care. #J-18808-Ljbffr
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