Indigenous Youth Support

4 weeks ago


Surrey BC, Canada Metis Family Services Full time €33 - €38

FT Permanent
The Indigenous Youth Support and Program Coordinator (IYSPC) plans and develops activities and programming for youth in consultation with the supervisor. and liaises with community service providers and other professionals to coordinate service provision for youth and their families. The worker will provide youth focus supports and activities on a one-to-one basis and in group activities setting at Metis Family Services. Plans include implementation of program activities and special events that strengthen connections for youth to family, community, and culture.
Assists youth in understanding youth/independent living agreements and supports youth in developing Youth Agreement plans and working with social workers in accessing youth and young adult programs.
Manages a caseload and maintains contact with clients in order to provide one-to-one follow-up support as necessary for clients to access appropriate health, social, cultural, and other community services.
Conducts sessions, acting as a facilitator and/or invites community partners to facilitate learning activities for clients and build connections with community service providers.
Works with Elders and within the Indigenous community to facilitate cultural teachings and cultural connections for clients.
Collaborates with agency staff members to develop and coordinate a youth focused advisory council to strengthen youth’s voice as clients in the agency.
Oversees the day-to-day operation of the program by ensuring that the necessary facilities and equipment are in place, program guidelines and policies are adhered to, and program standards requirements are met.
Maintains up-to-date knowledge of community resources in order to provide program-related information to clients.
Supervises Program Staff and Volunteers by performing duties such as assigning work and providing feedback on performance.
Orients, determines the need for and provides training to program volunteers and practicum students.
Monitors and manages program expenditures and maintains financial records in accordance with established procedures. Prepares the program budget for submission and presentation to supervisor and senior management.
Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.
Liaises with community service providers and other professionals to coordinate service provision.
Minimum a Diploma in a related human/social services field and preferably a Bachelor’s degree in a related subject (i.e. child and youth care, social work, or psychology), or an equivalent combination of education and experience.
Three (3) years recent related experience including one (1) year administrative program coordinator experience. Direct program delivery experience in the community social services sector with a demonstrated working knowledge of community-based programs and related provincial and community support services is preferred.
Excellent time management and organizational skills
The ability to function independently and frequently under pressure while managing multiple concurrent programs, including managing emergency situations is an ongoing expectation of this position. May be required to work outside core business hours (evenings/weekends).
exposure to hazards from frequently working around volatile parents and/or children in crisis.
Carrying out special projects as required by Team Leader, Director of Programs and Practice and/or the Executive Director.
It is examining one's own culture and worldview, and the culture of Métis Family Services, and to notice their commonalities, and distinctions with Indigenous cultures, and worldviews. It is the capacity to relate to or allow for differing cultural perspectives and being willing to experience a personal shift in perspective. The standard may be one’s own past performance (striving for improvement); Service Orientation implies a desire to identify and serve customers/clients, who may include the public, co-workers, other branches, other ministries/agencies, other government organizations, and non-government organizations. Seeking and Using Feedback involves recognizing that improving performance and authenticity can occur through a reciprocal relationship. This requires an acknowledgement that here is an opportunity for mutual learning and development and levels the field in what is brought to supervision. Reciprocal learning can require active listening and modeling personal change in order to foster trust.
Planning, Organizing and Co-ordinating involves proactively planning, establishing priorities, and allocating resources. It also involves monitoring and adjusting work to accomplish goals and deliver to the organization's mandate.
Decisive Insight combines the ability to draw on one’s own experience, knowledge and training and effectively problem-solve increasingly difficult and complex situations. Conflict Management (Reduces and Resolves Conflict in a Proactive Manner) involves working to resolve conflict when the conflict directly impacts on achievement of work objectives. Anticipates and acts to mitigate/reduce potential conflict management and to reduce and resolve conflict at the outset, by encouraging continued. Handling crisis involves effectively managing risks and crises and handling public relations.
Valid Class 5 Driver’s License, Driver’s Abstract and a reliable and safe vehicle.
Successful completion of security screening requirements of Métis Family Services, which includes a criminal records check, and/or Criminal Records Review Act (CRRA) check, police record checks, enhanced security screening and degree verification.
Satisfactory proof of legal authorization to work in Canada.
64 per hour (pending approval)



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