Retail Sales Associate
3 weeks ago
Job Opportunity: Showroom Lighting Specialist
Join Montreal Luminaire & Hardware, the leading lighting distributor in Quebec, specializing in top-tier lighting, decorative hardware, and home accessories. Renowned for our commitment to exceptional customer service, we extend our offerings to a diverse clientele through our expansive 15,000-square-foot showroom in the heart of Montreal as well as our e-commerce website online.
We are looking for a Lighting Specialist to join our team, working with customers in our beautiful showroom.
Effective communication in English and French with customers about order status, shipping updates, and product availability.
Competence in Microsoft applications: Word, Excel, PowerPoint, and Outlook.
Previous experience in the design trade is highly desirable.
Experience in design is considered an asset.
Health and dental insurance plan.
Training opportunities.
Respond promptly to customer inquiries through various channels: phone calls, emails, and in-person interactions.
Efficiently handle product returns, exchanges, and warranty claims with professionalism.
Plan for merchandise display in the showroom (seasonally).
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Réputés pour notre engagement envers un service client exceptionnel, nous étendons nos offres à une clientèle diversifiée à travers notre vaste salle d'exposition de 15 000 pieds carrés au cœur de Montréal ainsi que notre site web de commerce électronique.
Passion pour la vente de produits de luxe haut de gamme.
Communication efficace en anglais et en français avec les clients concernant l'état des commandes, les mises à jour d'expédition et la disponibilité des produits.
Recherche proactive de commentaires des clients pour identifier les domaines d'amélioration et mettre en œuvre les changements nécessaires.
Compétence dans les applications Microsoft : Word, Excel, PowerPoint et Outlook.
Plan d'assurance maladie et dentaire.
Opportunités de formation.
Planifier l'affichage des marchandises dans la salle d'exposition (saisonnier).
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