Customer Experience Representative/Operations Representative

3 weeks ago

Canada Canadian Imperial Bank of Commerce Full time

Client Service Representative [Hourly] page is loaded Client Service Representative [Hourly]
Apply locations Spruce Grove, AB time type Part time posted on Posted 2 Days Ago job requisition id 2411601 We’re building a relationship-oriented bank for the modern world. As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 
To successfully perform the work, you’ll be on-site full-time.
Client engagement - Help clients manage their accounts and products. Connect clients to the right CIBC team members who can help them reach their goals .
Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
You find meaning in relationships, and surround yourself with a diverse network of partners. We work to recognize you in meaningful, personalized ways including a competitive compensation, banking benefits, defined benefit pension plan*, a vacation offering, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Customer Engagement, Customer Service, Digital Literacy, Financial Processing, Financial Products, Online Banking, Organizational Efficiency, Teamwork At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us. #

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