Assistant Manager/Medical Clinic

2 weeks ago

Edmonton AB, Canada Medicentres Canada Inc. Full time

Assistant Clinic Manager
Job Type: Permanent Full-time
Kingsway Medicentres Clinic
Reports to: Clinic Manager
Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Reporting to the Clinic Manager, responsible for assisting with the efficient day to day operations of the clinic. Works collaboratively with Clinic Manager, physicians, patients, clients, vendors and other internal and external customers to execute the organization’s strategic objectives and support high quality patient care. This role assists the clinic manager in ensuring excellence in the provision of all clinic support services by leading our administrative and medical support teams.
Assists the Clinic Manager to achieve performance goals including, but not limited to, patient retention, patient satisfaction, patient count, controllable expenses, operational targets and patient, physician and staff engagement.
Ensures that company policies, processes and procedures are adhered to
Assists in maintaining optimal levels of medical and office supplies
Assists Clinic Manager in communicating and executing on strategic initiatives affecting clinic operations including the ongoing development of a customer service culture, communication, core purpose and core values with staff and physicians.
Exemplifies the organizations core values and ensure staff are aware of organization’s core purpose and core values and are performing to these standards on an ongoing basis
Ensures Med Access is protected and safeguarded according to organizational policy
Manages clinic staffing levels for adherence to the staffing model
Assists Clinic Manager with performance management, performance reviews and progressive discipline as required
2-3 year college diploma in business or related field
~1-2 years clinic experience
~ Previous supervisory experience is an asset
~ Time management skills
~ Demonstrated ability to be adaptable and flexible
~

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