Business Systems Analyst

3 weeks ago

North Vancouver BC, Canada Insurance Corporation of British Columbia Full time

Also consider joining our Indigenous Peoples or People with Disabilities Talent Pool to receive information about future opportunities and to learn more about our DEI hiring.
ICBC's IS Claims Applications department requires a Business Systems Analyst to work on applications and environments which support the Claims business area. This role will be responsible for tracking and managing and resolving incidents and problems from the use of IS Claims related applications which are related to complex and integrated corporate systems for internal and external customers. Document systems and acceptance criteria based on business requirements.
Work collaboratively within a cross-functional team and facilitate business and technical discussions/ workshops and other activities.
Clearly articulate requirements, proactively collaborate with team, and facilitate development and testing activities to ensure the solution meets the business need.
Provide data to business stakeholders for analysis and remediation.
This position will require someone who has 3-5 years of experience in Business Systems Analysis. Hands-on experience in SQL/Oracle and process mapping tools (e.g. Demonstrate basic knowledge of different requirement gathering techniques and basic understanding of UI and design principles, functional and non-functional requirements.
Hands on experience in following an Agile methodology.
Exposure to SPLUNK, JIRA, HPSM, and/or SharePoint is an asset.
Experience with Guidewire ClaimCenter would be a asset.
Understanding of basic testing techniques would be an asset.
Please include with your resume a cover letter that describes your experience with Business System Analysis working in an Agile team that closely relate to this position. Also include other related experience you feel will also be an asset to this role.
At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. Hybrid 8 - you will work a minimum of 8 days per month at your primary in-office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.
Job Type: Full-time
Dental care
Flexible Language Requirement:
French not required
Monday to Friday
Work Location: Hybrid remote in North Vancouver, BC V7M 3H9

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