Digital Program Manager

3 weeks ago


Toronto ON, Canada Envision Sales Inc. Full time

TITLE: Program Manager, Digital Solutions
REPORTS TO: Head of Design, Engineering and Technology
Type: Full-Time, Permanent
For over 20 years, Envision has been at the forefront of innovative thinking and ground-breaking ideas by integrating design, delivery and technology solutions for many of the best-known brands. Our unique service offering enables us to seamlessly integrate design and technology into built concepts that enhance the way people connect and interact with their environment, creating memorable user interactions and experiences.
Our agile, high energy culture rewards top performance and the contributions of those passionate about our collective growth and success. We are incredibly proud of the team we have built and are looking for like-minded individuals to help us in our growth trajectory.
As an organization, we live and breathe our core values which are Creativity, Collaboration, Commitment and Community. These values are essential in our mission to provide quality products and innovative solutions to our customers in an evolving market. We are hiring a Program Manager, Digital Solutions to join our team. Reporting to the Head of Design, Engineering and Technology, the successful candidate will be responsible for overseeing implementation of several large-scale, high-profile digital projects. This is a unique opportunity to be part of a team delivering some of the most exciting design build and digital experience work currently underway in the GTA. You’ll need experience with display technology, digital media and content management systems to be successful in this role. This is a full time GTA based role that will require regular travel between sites.
Responsible for the planning & delivery of all digital solutions in partnership with Design, Engineering and Technology departments, as directed by Project and Account Managers
Procure technology and manage technology distributors for hardware, software and services
Ensure projects adhere to established framework and extensive documentation is maintained such as to develop detailed project plans, including scope, timelines, budgets, and resource requirements for various digital initiatives.
Manage relationships with vendors who support in project delivery and ongoing client care
Partner with Senior Specialist, Audio Visual Engineering to continuously improve digital solutions
Work with designers to build content shows from digital assets, per defined content strategy
Proactively identify, communicate and resolve risks or challenges that would prevent us from delivering flawlessly and work across the organization to resolve and build technical knowledge
Lead digital support services covering technical support, content management and client training
Ensure that digital solutions meet quality and performance standards, overseeing testing and validation processes.
Supervise site work and identify opportunities for process improvements and optimization of digital operations, making recommendations to senior management.
Collaborate with external vendors and partners to ensure the successful delivery of digital solutions when necessary.
Program Manager, Digital Solutions Requirements:
5+ years experience working in digital media, audio visual technology and experiential design
Knowledge of digital signage, digital media, and/or experiential design is considered an asset
Proficiency with project management tools such as workback scheduling, resource management, forecasting and work activity planning in cloud software such as SmartSheet and Microsoft 365
Valid Ontario driver’s license is a requirement
Participation in the annual performance bonus program.
Hybrid remote/in office working arrangements.
Summer hours as per company policy.
Monthly office lunches.
Job Type: Full-time
Dental care
Monday to Friday


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