Quality Assurance

4 weeks ago

Toronto ON, Canada Purves Redmond Limited Full time

Purves Redmond Limited (PRL) is an innovative and entrepreneurial insurance brokerage and employees benefits consulting firm based in Toronto with offices in Vancouver, Calgary, and Montreal. We have an exciting opportunity in our growing Toronto office for a Quality Assurance & Training Specialist within our Operations Team.

Role Description

The key functions and responsibilities of this position are:

  • Develop, implement, and maintain data quality assurance processes and procedures to ensure accuracy and consistency within Applied EPIC systems, related datasets and compliance protocols;
  • Conduct thorough monthly analysis of Applied EPIC data to identify discrepancies, inconsistencies, and areas for improvement;
  • Document data quality issues, findings, and resolutions in a clear and comprehensive manner;
  • Work closely with various business units and compliance team to address data quality challenges and reinforce best practices;
  • Continuously evaluate and enhance data quality assurance processes and workflows to streamline and improve efficiency;
  • Develop and maintain training and workflow documents to support training requirements;
  • Provide audit and compliance support for the broker licensing function for the firm;
  • Conduct comprehensive file reviews to ensure compliance with regulatory requirements and internal policies;
  • Deliver one-on-one or group in-person training sessions based on audit findings and provide ongoing support and coaching to employees to reinforce learning outcomes and address individual development needs;
  • Maintain accurate records of training activities, attendance, and outcomes, generating reports and analytics to track progress and demonstrate the impact of training initiatives on business performance.

The ideal candidate meets the following criteria:

  • College, University degree or specialized education in data analysis or information technology and professional training;
  • Proven experience (3+ years) in data quality analysis, or a similar role within the P&C insurance industry;
  • High skilled and proficient in Applied EPIC systems;
  • Strong presentation and facilitation skills with the ability to engage diverse audiences;
  • Strong understanding of insurance products, policies, and processes;
  • Strong oral and written communication skills with the ability to effectively collaborate with cross-functional teams;
  • Excellent analytical, problem-solving, and critical thinking skills;
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively;
  • Proficient in Microsoft Office Applications, including Word, Excel, PowerPoint, etc. Familiarity with data visualization tools (e.g., Power BI) is a plus.

If this opportunity is right for you, please submit your resume and cover letter by email to lgallo@purvesredmond.com and reference the Job ID above in the title. We would like to thank all applicants for their interest but only those selected for an interview will be contacted.

At PRL, we are an equal employment opportunity employer based on job-related skills and experience. If you require any accommodation during the hiring process or upon hire, please inform Human Resources and we will provide suitable accommodation that takes into account the applicant’s accessibility.

#J-18808-Ljbffr

  • Food Auditor

    13 hours ago

    Toronto, Canada Medina Quality Full time

    **Seeking Position**: Food Auditor / Quality Assurance (1/2 Remote) **Do you love to travel?** **Are you passionate about food safety and cross-cultural work?** **Do you have a strong belief in corporate social responsibility, diversity, and collaboration?** **If yes, Medina Quality is seeking charismatic, observant, self-disciplined and articulate...

  • Quality Assurance Associate

    2 days ago

    Toronto, ON, Canada Brunel Full time

    Quality Assurance Associate III (6-month contract)Toronto, ONIntroductionWe are hiring a Quality Assurance Associate III for our client based in Toronto, Ontario. The Quality Assurance Associate will be responsible for Quality Compliance and Product Quality related activities for the company’s importation and distribution portfolio. Contribute to...

  • Quality Assurance Associate

    3 days ago

    Toronto, ON, Canada Brunel Full time

    Quality Assurance Associate III (6-month contract)Toronto, ONIntroductionWe are hiring a Quality Assurance Associate III for our client based in Toronto, Ontario. The Quality Assurance Associate will be responsible for Quality Compliance and Product Quality related activities for the company’s importation and distribution portfolio. Contribute to...

  • Quality Assurance Inspector

    4 weeks ago

    Toronto, ON, Canada Comtech Group Full time

    See the opportunities we have available today in our exciting portfolio of client programs and project Quality Assurance Inspector - (QAQCSP1.8) Share this job as a link in your status update to LinkedIn. Comtech Group Inc. (Comtech) is a multidisciplinary consulting firm providing integrated consulting solutions on complex capital projects, including...

  • Quality Assurance Associate

    4 weeks ago

    Toronto, ON, Canada Brunel Full time

    Quality Assurance Associate III (6-month contract) Toronto, ON Introduction We are hiring a Quality Assurance Associate III for our client based in Toronto, Ontario. The Quality Assurance Associate will be responsible for Quality Compliance and Product Quality related activities for the company’s importation and distribution portfolio. Contribute to...

  • Quality Assurance Lead

    3 days ago

    Toronto, ON, Canada Capgemini Full time

    Position Title: QA LeadLocation: Toronto, CAJob Type: Fulltime Job Summary:The QA Lead is responsible for overseeing the activities of the quality assurance team to ensure that software products meet the established standards of quality including reliability, usability, and performance. This role involves managing QA processes, mentoring team members,...

  • Bilingual Quality Assurance Specialist

    1 day ago

    Toronto, ON, Canada TalentWorld Full time

    Are you ready to dive into the exciting world of quality assurance and make a significant impact? We're on the lookout for a Quality Assurance Specialist to join our client in Mississauga ! As a Quality Assurance Specialist, you'll play a crucial role in ensuring our processes and policies meet the highest standards. Here's your chance to...

  • Quality Assurance Developer

    3 days ago

    Toronto, ON, Canada Apex Systems Full time

    QA DeveloperClient: Top North American BankContract: 1 year rolling contractLocation: Toronto, Downtown Core (3 days a week in office)Project: Building/enhancing automation framework for new features of a large commercial banking web application on Selenium to test APIs, along with some SQL testing in a relational database environmentResponsibilities: Works...

  • Quality Assurance Developer

    2 days ago

    Toronto, ON, Canada Apex Systems Full time

    QA DeveloperClient: Top North American BankContract: 1 year rolling contractLocation: Toronto, Downtown Core (3 days a week in office)Project: Building/enhancing automation framework for new features of a large commercial banking web application on Selenium to test APIs, along with some SQL testing in a relational database environmentResponsibilities: Works...

  • Crypto Quality Assurance Specialist

    2 days ago

    Toronto, ON, Canada Zetatech Services Inc Full time

    Role DescriptionThis is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits.Your responsibilities will include:Designing and...

  • Crypto Quality Assurance Specialist

    3 days ago

    Toronto, ON, Canada Zetatech Services Inc Full time

    Role DescriptionThis is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits.Your responsibilities will include:Designing and...

  • Mechanical Quality Assurance Inspector

    4 weeks ago

    Toronto, ON, Canada Comtech Group Full time

    See the opportunities we have available today in our exciting portfolio of client programs and project Quality Assurance Inspector - (QAQCSP1.Comtech) is a multidisciplinary consulting firm providing integrated consulting solutions on complex capital projects, including Program and Project Management, Project Controls, Engineering, Technical Advisory,...

  • Quality Assurance Consultant

    2 weeks ago

    Toronto, ON, Canada Wipro Technologies Full time

    Job Description - As a Quality Assurance Consultant, you will be a key client facing resource leading discussions on QA strategies, approaches, industry best practices, automation etc. - You will be the advisor to the client on implementing improved, optimized and standardized QA processes. PRINCIPAL DUTIES & RESPONSIBILITIES: - Ability to define and design...

  • Crypto Quality Assurance Specialist

    4 weeks ago

    Toronto, ON, Canada Zetatech Services Inc Full time

    Role Description This is a part-time remote role for a Quality Assurance Specialist. The Quality Assurance Specialist will be responsible for conducting quality control and quality assurance checks, implementing Good Manufacturing Practices (GMP), managing quality control systems, and conducting quality audits. Your responsibilities will include: ...

  • Quality Assurance Developer

    2 days ago

    Toronto, ON, Canada Apex Systems Full time

    QA Developer Client: Top North American Bank Contract: 1 year rolling contract Location: Toronto, Downtown Core (3 days a week in office) Project: Building/enhancing automation framework for new features of a large commercial banking web application on Selenium to test APIs, along with some SQL testing in a relational database environment ...

  • Quality Assurance Manager

    8 hours ago

    Toronto, ON, Canada Score Media and Gaming Inc. Full time

    As a QA Manager, you will work closely with teams of friendly, dedicated and smart individuals across various departments, such as Product Management, Design, Engineering, Release Management, DevOps, IT, Marketing and Customer Support to understand the product vision and ensure our mobile and web applications and backend services meet and exceed the highest...

  • Call Centre Quality Assurance Analyst

    1 month ago

    Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: The Quality Analyst is responsible for ensuring that quality targets are consistently met within the Individual Health Team of Service Call Centre Representatives through a variety of call scoring and coaching techniques the Analyst works closely with Team Members to achieve quality targets and develop best practice. This position is...

  • Quality Assurance Technician

    1 month ago

    Toronto, Canada Sofina Foods Inc Full time

    **Position Summary**: Reporting to the Manager, Quality Assurance, the Quality Assurance Technician monitors and inspects Sofina Foods products, materials, equipment, and production facilities to comply with the plant’s Quality Assurance programs and specifications, to excel customer expectations ensuring compliance with government regulations. **Key...

  • Quality Assurance Associate

    1 week ago

    Toronto, Canada Brunel Full time

    Quality Assurance Associate III (6-month contract) Toronto, ON Introduction We are hiring a Quality Assurance Associate III for our client based in Toronto, Ontario. The Quality Assurance Associate will be responsible for Quality Compliance and Product Quality related activities for the company’s

  • Quality Assurance Engineer

    2 days ago

    Toronto, ON, Canada Robertson & Company Ltd. Full time

    This role will be responsible for finding and reporting bugs and glitches to the Development team. This role also approves deployments to the UAR environment and gives their consent to move code to production. Also works with and coaches other QA engineers. The QA engineer has a keen eye for detail and excellent communication skills in this role. High-level...