Logistics Supervisor

3 weeks ago

Calgary AB, Canada Metro Supply Chain Full time

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.
Reporting to the Operations Manager, the Reverse Logistics Supervisor plays an integral role in researching and/or coordinating the daily logistics activities for both clients requested, and carrier notified returns, transfers and OS&D’s. The incumbent would be required to complete client’s requests with required data from Return Processes, identify and forward to appropriate carriers for tender, monitor freight movement for same within the network, input all details into the software, transfer data to pre-completed receiving reports, investigate, trace and obtain necessary documents from carriers websites, communicate and provide necessary documentation to the Client, Metro Claims and Operations ensuring all required processes, communication and timelines are adhered to.
SHIFT: Monday to Friday 8:00am to 4:30pm
Overseeing the receiving and stocking of all returned products, managing lost claims, and supervising daily operations at warehouse
Design and organize shift schedules and procedures for staff to meet their KPIs
Ensuring quality of work performed by staff in shipping, receiving, storing and maintaining inventories
Assist where necessary in implementing and training personnel on guidelines, policies, and procedures.
Follow the Occupational Health and Safety Act and Metro’s policies including Safety, Violence and Harassment laws
A minimum of 3 to 5 years in a Reverse Logistics
Planning & Results Orientation
Undergraduate Degree or Diploma in Logistics/Operations and Supply Chain Management

Medical, dental, and vision coverage for you and your family
Life and disability insurance
A Retirement Savings Program with a company match
Company sponsored social events
Community volunteering
We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
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