Bilingual Salesperson

Distillery & Brewery, Retail & Farmer’s Market (s)
Entry-Level Sales Role
Type of Position: Part-Time (Full-Time Hours Possible)
We are seeking a dedicated and customer-oriented sales representative to join our farm retail team, specializing in alcohol sales. This role involves introducing and educating customers on the Willibald brand and product lines as well as providing exceptional customer service ensuring compliance with all alcohol-related sales regulations in Ontario. The ideal candidate will be someone who flourishes in a team environment, possesses excellent communication skills, has a strong attention to detail and a passion for delivering an outstanding retail experience for their customers.
Part-Time Position - $16.55 per hour based on experience
The retail sales role with be a part-time position and will be responsible for:
Report directly to the Retail Manager
Educating and introducing customers to the Willibald Brand and product lines
Greeting customers warmly and assisting them in selecting Willibald beverages according to their preferences and needs
Providing enhanced product knowledge and product recommendations, including food and drink pairings
Monitoring inventory levels and assisting with restocking as required
Maintaining the cleanliness and organization of the retail locations, including regular cleaning of displays and storage areas
Adhering to all company policies and procedures, including safety and sanitation standards
Collaborating with team members to achieve sales goals, find procedural improvements and efficiencies and provide excellent customer service that is always improving
Staying informed about current releases, special offers and new products to effectively promote sales in-line with company objectives
Handling customer inquiries, complaints and returns professionally and promptly, seeking assistance from management when necessary.
Previous retail experience preferred, particularly in alcohol sales or a similar field
Knowledge of different types of alcoholic beverages, including beer, ready-to-drink cocktails and spirits is advantageous
Attention to detail and a dedication to accuracy in cash handling and inventory management is a must
Ability to work a flexible schedule, including evenings, weekends, and holidays as required
Willingness to commute to Ayr and other Willibald outlets (St Jacobs, Kitchener, Cambridge) for shifts.
If you are passionate about delivering exceptional customer service and have a genuine interest in the world of alcoholic beverages, we encourage you to apply.
Founded in 2017, Willibald Farm distillery and brewery focuses on making grain to glass spirits and beer, using the finest ingredients possible. Our farm also offers visitors a true farm to table restaurant featuring local producers. Willibald is committed to equal employment opportunities that emphasize inclusion. In accordance with the Accessibility for Ontarians with Disabilities Act we will work with applicants that request accommodations at any stage of the hiring process.