AI Solutions Architect
3 weeks ago
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On behalf of our client in Richmond, BC ,Ignite Technical Resourcesis looking for a AI Solution Architect for a 12-months contract position . This is a 100% remote position Canada-wide with a strong preference for candidates working in PST.
Role:We're seeking an AI Architect (or System/Enterprise Architect) to design and implement an AI solution for our contact center. You'll leverage Azure OpenAI and/or other large language models to automate call workflows. This includes generating written transcripts, summarizing key data, identifying call intent, and storing everything in a secure, long-term database. Additionally, the AI Architect will establish a reusable reference architecture for future AI projects on Azure. We're looking for someone with proven experience in designing cloud-based AI solutions, data science methodologies, and data visualization. Bonus points if you've worked with Azure Cosmos DB and understand contact center operations Responsibilities:
- Translate tactical business objectives into executable designs
- Formulate proof of concept plans to demonstrate solution feasibility
- Assess technical and operational readiness for scalable delivery
- Lead solution design considering technology investments and risks
- Collaborate with DevOps and Cloud teams for efficient architecture
- Define system components, interfaces, technologies, and standards
- Ensure non-functional requirements are addressed (reliability, security, etc.)
- Verify correct implementation and documentation of designs
- Mitigate emerging risks to business processes and solution success
- Drive adoption of technologies for system flexibility and robustness
- Identify building blocks for evolving product requirements
- Evaluate vendor proposals for optimal value and ROI
- Contribute to technology governance and risk mitigation
- Collaborate to anchor systems design and support decision-making
- Embody Lean and Agile principles in systems design
- Provide architecture direction and technical guidance
Qualifications:
- Developing AI models, systems, and infrastructure to help drive organizational improvements and consumer products.
- Helping define AI architecture and guide leaders and decision-makers in choosing compatible technologies.
- Collaborating with security professionals to manage potential risks and implement AI technologies, applications, and infrastructure in keeping with ethical policies.
- 10+ years of development/architecture experience on cloud.
- Experience with Machine learning models, natural language processing and large language models.
- Experience with AI infrastructure, application deployment, and operations
- Experience with Azure AI Platform and corresponding services such as Azure OpenAI, AI Search, and Azure Cognitive Services
- Experience in architecting complex solutions (large-scale, multi-region, HA, 10K+ concurrent users, mission-critical application systems) involving various cloud computing technologies.
- Expert knowledge of AWS/Azure Services: Azure DevOps, Azure App Services, SQL-Managed, EC2, CloudFormation.
- Development skills in programming languages such as Microsoft C#, .Net, and Java Script, ASP.net, .NET core.
- Knowledge and experience of Power Apps & MS Dynamics 365.
- Experience with Micro-Service Architecture, Kubernetes and Containers solutions, Multi-region API and Messaging Solutions.
- Experience with modeling and design of SQL and no-SQL solutions from major vendors (SQL Server, SQL MI, DB2, Oracle, CosmoDB/DynamoDB/MongoDB are must-haves).
- Experience with DevOps and Agile engineering practices.
- Undergraduate degree in Computer Science or STEM (Science, Technology, Engineering, Mathematics). An equivalent combination of education/experience will be considered.
Due to the volume of resumes, only those candidates being considered will be contacted.\ Ignite Technical Resources is a Vancouver-based Information Technology resourcing firm built around three principles: speed, efficiency and quality. We provide highly trained and qualified technical consultants to your organization as a flexible work force option. Ignite. Wired for people. Follow Ignite on Twitter @ignitetechnical and become a fan on Facebook for up-to-date information about our company including job postings #J-18808-Ljbffr
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