Consultant en immigration

2 weeks ago

Brampton ON, Canada CANZA Immigration Full time €26

We are looking for a full-time Immigration Consultant (RCIC) having the following attributes:
Tech savvy – medium knowledge of Microsoft Office products like Word and Excel, cloud storage like Google Drive, digital sign tools
Have analytical skills - be curious and know how to troubleshoot and find the source of information and/or the solution, should know how/where to find the immigration regulation, public policies and ministerial instructions, research case law using database
Excellent written/oral English communication, able to write high quality submission letters and responses to PFLs
Have a bachelor's degree
~2+ years of ACTIVE work experience in dealing with LMIA , PR and temporary applications
~ As most of our clients are of Punjabi origin, so knowledge of the Punjabi language is necessary.
~ Pass a skills-based test as part of the interview process


Monitoring application deadlines and completing assigned work within the appropriate timeframes.
Using sound judgement in assessing client risk and escalating potential issues to senior management in a timely manner.
Taking care to consider alternatives and delivering appropriate decisions with minimal senior management involvement.
Monitoring visa expiry dates and alerting the client appropriately.
Ensuring that the appropriate client records are established and maintained, and that key correspondence and documentation is saved into the CRM.
Ensuring the client receives appropriate news updates and alerts.

Carrying out volume immigration casework for Canada, including case initiation, case assessment, provision of advice on applicable rules and procedures, case preparation and submission, monitoring progress and follow up on completion.
Listens intently to the client's needs to ensure that these needs are met and anticipates customer needs, offering pro-active advice. Effectively manages time prioritizing, identify and addressing critical tasks, while remaining flexible to changing priorities.
Responding to email and telephone enquiries in a timely manner and ensuring that advice is comprehensive and accurate, managing expectations where needed and escalating issues promptly and appropriately.
Recommending improvements in work procedures, policies or systems in area of assigned responsibility.

Job Types: Full-time, Permanent

00 per hour

Dental care
8 hour shift
~ Day shift
~ Monday to Friday
~ Overtime
~ Bachelor's Degree (required)


Language:
~ English, Hindi and Punjabi (required)


License/Certification:
~ Work Location: In person/Hybrid (at least 3 days in office)

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