Billing Specialist

3 weeks ago

Toronto ON, Canada Davies Ward Phillips & Vineberg LLP Full time

About Davies

Davies is a top-tier Canadian law firm focused on high-stakes matters. With offices in Montréal, Toronto and New York, we are consistently at the centre of the most challenging deals and cases in Canada and abroad.

A position at Davies is more than just a job. When you join the firm, you will be welcomed by a team that places as much emphasis on supporting its people as it does on serving its prestigious clients. As such, we have created a collaborative environment where team members of all backgrounds feel appreciated and are encouraged to share their ideas while working alongside some of the brightest legal and business professionals who are eager to share their knowledge and experience.

About the Position

We are looking for Billing Specialist to join the Finance team in our Toronto office. The Billing Specialist will assist in all phases of client billing, including bill preparation, submission, appeals, follow-up and communication with clients and Partners related to bills. This is a detail-oriented position with an emphasis on tenacity, time management, technical tasks and interpersonal skills.

Primary Responsibilities

  • Review bills using Aderant and Prebill Workflow and submit invoices through email automation, BillBlast or client's legal billing software
  • Maintain accurate and timely client and matter information with regards to billing and receivables in computerized billing system
  • Follow-up on rejected invoices with billing lawyers, legal assistants and the client
  • Train timekeepers and legal assistants on the client's billing requirements
  • Handle client inquiries and resolve discrepancies
  • Maintain accurate records of all communications in the system
  • Maintain good relations with internal and external clients
  • Be actively involved in billing process improvements including developing innovative, proactive and efficient ways to improve quality, process and customer service
  • Provide back up and support for team members when needed
  • Other duties as assigned, including assistance with special projects
  • Participate in the implementation and testing of systems upgrades and billing/collection software
  • Provide technical billing support and guidance when required, act as subject expert and provide training to new team members
  • Abide by firm policies and handle confidential materials and documents

Qualifications

  • College diploma or university degree specializing in Finance/Accounting, along with a minimum two years billing experience (an equivalent combination of education, training and experience may be acceptable)
  • Working proficiency in French is an asset
  • Billing experience, preferably at a professional services firm, law firm or an equivalent combination may be acceptable
  • Proficiency with computers, including advanced Excel skills and LEDES management
  • Experience with Aderant software is an asset
  • Prior experience with TyMetrix, Serengeti, Counselink or similar platforms is an asset
  • Excellent communication skills (both verbal and written), focused listening, interpersonal and negotiation skills
  • Research and problem-solving skills with the ability to exercise judgment to resolve technical issues
  • Attention to detail
  • Organized with time management skills and the ability to balance daily work
  • Positive attitude, patience, resilience and a sense of humour
  • Ability to work within a team-oriented environment that encompasses all aspects of the day-to-day billing and collections operations
  • A compliance and procedural mindset is required

To Apply

For more information or to submit your application, please email Robyn Hayes, Human Resources Business Partner at recruitment@dwpv.com.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

Davies is committed to providing a diverse, inclusive and accessible workplace for candidates and firm members with disabilities. Please let us know of any accommodations you may require at any time during the recruitment process.

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