Medical Storekeeper
3 weeks ago
Store # : 005642 LensCrafters
Position: Full-Time
By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.
LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.
The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.
Conveys a commitment to providing unsurpassed Customer Service through ensuring the LensCrafters' staff performs the Sales and Service Process steps.
~ Provides on-the-job training and guidance to team members making use of Company provided programs.
~ Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.
~ NPS - Net Promoter Score
~% Sales to Plan
~ Store Operating Profitability
~% Saturation of Training
~ Key Performance Indicators, to include exam growth and retention
Performs administrative duties to include payroll, inventory management, technical application and understanding.
Delivers the key performance indicators by inspiring associates to provide the customer experience that exceed their expectations notes through NPS portal.
Leads Doctor of Optometry business partnership and co-planning.
Adheres to Company policies and procedures regarding frame recovery and acknowledging receipt of physical inventory.
Executes to guidelines LC Inventory Management System and Order tracker as a part of global POS
Conducts monthly safety inspections of store premises using self-inspection checklist. Reports all contacts by Local, State, Federal regulatory agencies to the CSC Legal or Quality Assurance Department within 14 hours of contact. Follow-up in writing.
Coverage, Walk-in Availability, In-house Prescriptions, Doctor Detailing, Co-op Relationships.
Takes pride in the store appearance and will execute visual directive to achieve a consistent company message.
High School graduate or equivalent
~4+ years management/supervisory experience
~ Team building and management skills
~ Sales skills
~ Familiarity with cash register, computers and calculators
~ Ability to manage time under aggressive deadlines
State licensure (if applicable) and/or ABO Certification in non-licensed states
LensCrafters Quality, Fitting and Adjusting Program
Previous experience in customer service and retail
Knowledge of current store merchandise
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
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