ServiceNow Business Process Consultant

1 week ago

Montréal QC, Canada Alldus Full time

I am currently seeking a ServiceNow Business Process Consultant. This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts. *Fully Remote*• Work with ServiceNow Technical Architects/Developers to explain the requirements and ensure development is according to specified functional requirements (Functional Lifecycle Testing)• Hands on experience on writing the process documents, process flows and Functional Requirements Specification documents • Asking probing questions to understand and clarify requirements • Feasibility analysis of customer requirements • Confirm whether the requirements will result into Configurations or Customizations • Suggesting on Best Practices related to Configurations or Customizations • Suggesting best suited/alternate ways for achieving required functionality • Prepare detailed documentation on functional specifications and review/finalize same after review • Validate/Test the functionalities during / or after completion of development • Maintain an interface with business users and other key stakeholders and keep them synchronized with progression • Lead system validation and UAT efforts with client • Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer

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