Senior Full Stack Software Engineer
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Build Amazon Customer Service solutions with full-stack expertise across Lambda, Fargate, and React in Toronto. Shape tools for customer service associates.
As a Senior Software Development Engineer, you will help evolve associate-facing solutions within Amazon Customer Service. You will guide architecture, lead greenfield projects, and collaborate with Product, UX, Data Science, and Business Intelligence. The team develops AI-powered coaching and contact analysis systems for customer service excellence.
Key Responsibilities:
- Own full-stack solutions from Lambda and Fargate through React frontends
- Define technical strategy for scalable team and organizational architecture
- Guide greenfield projects and mentor software development engineers
- Collaborate with cross-functional teams on innovative solutions
- Deliver high-quality software consistently within an agile environment
Requirements:
- Five-plus years of professional software development experience
- Five-plus years programming with at least one language
- Five-plus years leading design or architecture for systems
- Experience mentoring, serving as tech lead, or leading teams
- Experience with full software development lifecycle practices preferred
Apply full-stack engineering, scalable architecture, and technical leadership to Amazon Customer Service products in Toronto.
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