FCRA Criminal Researchers/Verifications Specialist-Background Check

3 weeks ago

Cambridge ON, Canada Express Employment Professionals Full time

Remote


We are currently growing our Background Screening Team and are seeking several EXPERIENCED compliance, criminal research and verifications specialists who have worked with a background screening firm. We can NOT REMOTELY train those with no experience performing background checks.


Please indicate whether you’re interested in part time or full time.


Based on the systems and processes we have in place, we are committed to providing our clients peace-of-mind knowing we have used the latest technology, the best and brightest talent and have followed all regulatory requirements to confirm they are hiring the same person with the experience and history on the application submitted. Our goal is to grow and improve systems and standards per regulatory standards and best practices. Additionally, criminal, credit, and database checks shall be processed while adhering to FCRA and regulatory requirements and company policies and procedures. Experience conducting criminal research and/or verifications.
Ability to follow company policies and procedures and industry standards
Strong documentation and data entry skills
Strong telephone communications, phone etiquette, customer service skills and professionalism
Strong data entry, computer and clerical skills
Ability to type with minimal corrections required
Ability to communicate well, written and verbally with all levels from CEO to Administrative staff
Must be willing to cross-train in other areas and flexible to change tasks upon short notice
Criminal Research includes the examination of information from multiple sources.
Conduct telephone calls to verify Employment, Degrees, Education, Licensing and Reference Checks.
Ability to process a high volume of new orders and an existing workload of open/pending verifications on a daily basis while maintaining a very high quality-of-work level.
Research and investigate references and complete verifications in a timely manner and according to FCRA regulations
First level phone support for clients, end-users and internal staff
Data Entry: 3 years (Required)
High volume phone calls: Full-Time Employment For Experienced Verifiers/Associates (ONLY) Include:
~ Medical, dental, vision
~401(k) Retirement Planning option
~ Health Care Flexible Spending Accounts
~ Employee Assistance Program (EAP)
~ Paid company holidays
~ Long-term disability

Salary: $19 - $24 per hour


Express Office: Unit 13

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