See more Collapse

Customer Service Representative

1 month ago

Beamsville ON, Canada Dufferin Concrete Full time

Dufferin Concrete, A CRH Company is currently hiring a Customer Service Representative to join their growing team

Who we are

Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings in Southern Ontario. Our network of 28 plants and over 400 ready-mix trucks provide a variety of standard and custom concrete mixes to meet technical specifications for commercial, industrial, institutional, and residential construction customers. We have earned our reputation as one of the most trusted, experienced, and quality-driven concrete suppliers in Canada, with over 100 years of service in the building materials industry.

CRH is a leading provider of building materials solutions that build, connect and improve our world. Employing 78,500 people at 3,390 operating locations in 29 countries, CRH has market leadership positions in both North America and Europe.

Location: Beamsville , ON

Term: This is a one year contract

Job Responsibilities:

  • Reporting to the CSR Lead, the Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience throughout the dispatching process
  • Various administrative duties may be assigned based on departmental needs
  • Serve as the main point of contact for account and COD customers throughout the ordering process, receiving approximately 80 to 100 calls per day.
  • Accurately enter new orders and changes in the Command Concrete dispatching software.
  • Respond to customer inquiries and provide customers with updated information regarding their deliveries in an efficient and professional manner.
  • Distribute orders among various concrete plants based on the project location, fleet limitations and product availability within the delivery region.
  • Handle customer concerns and complaints by troubleshooting service and quality related issues; providing real-time solutions to satisfy the customer’s needs.
  • Uphold the company’s commitment to Environmental and Health & Safety.

Requirements:

  • High School Diploma
  • 1-3 years of work experience
  • Related construction field experience is an asset
  • Computer Proficiency – experience with Microsoft Office and Google Maps; Command Concrete is an asset

Visit our website for more information at

CRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.

We have other current jobs related to this field that you can find below

  • Customer Service Representative

    4 weeks ago

    Beamsville, Canada CRH Canada Full time

    **Job ID**: 496657 **Work Type**: Contract It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at change as an...

  • Customer Service Representative

    4 weeks ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 496657 Work Type: Contract It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at change as an opportunity...

  • Customer Service Representative

    4 days ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 492050 Work Type: Contract It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at change as an opportunity...

  • Customer Service Representative

    21 hours ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 496657 Work Type: Contract It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at change as an opportunity...

  • Customer Service Representative

    4 weeks ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 490878 Work Type: Contract Dufferin Concrete, A CRH Company is currently hiring a **Customer Service Representative** to join their growing team! **Who we are** Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads,...

  • Customer Service Representative

    2 weeks ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 489095 Work Type: Contract Dufferin Concrete, A CRH Company is currently hiring a **Customer Service Representative** to join their growing team! **Who we are** Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads,...

  • Customer Service Representative

    2 weeks ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 489095 Work Type: Contract **DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA** Who we are Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings in...

  • Customer Service Representative

    2 weeks ago

    Beamsville, Ontario, Canada CRH Canada Full time

    Job ID: Work Type: Contract It is a great time to join the CRH Canada team CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world- class team. Make your mark You will be a successful addition to our team if you look at change as an opportunity to develop...

  • Customer Service Representative

    1 month ago

    Beamsville, Ontario, Canada CRH Canada Full time

    Job ID: Work Type: Contract It is a great time to join the CRH Canada team CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world- class team. Make your mark You will be a successful addition to our team if you look at change as an opportunity to develop...

  • Customer Service Representative

    4 weeks ago

    Beamsville, Canada Demix Agrégats – Une société CRH Full time

    **Overview**: Reporting to the CSR Lead, the Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience throughout the dispatching process. As the first point of contact the CSR must be able to enter customer orders accurately and courteously, while leveraging a high level of industry knowledge. The CSR is...

  • Customer Service Representative

    2 weeks ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 486260 Work Type: Contractuel **DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA** **Overview**: Reporting to the CSR Lead, the Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience throughout the dispatching process. As the first point of contact the CSR must be able to...

  • Customer Service Representative

    1 week ago

    Beamsville, Canada Dufferin Concrete Full time

    **Job ID**: 479414 **Work Type**: Contractuel DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA **Overview**: Reporting to the CSR Lead, the Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience throughout the dispatching process. As the first point of contact the CSR must be able to...

  • Customer Service Representative

    1 week ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 480418 Work Type: Contract**DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA**WE ARE HIRING READY MIX DRIVERS!!**JOIN THE GLOBAL LEADER IN CONSTRUCTION FOR A REWARDING CAREER**Attach Commercial Vehicle Operator Record (CVOR) and Drivers Abstract along with Resume**Overview:* Reporting to the CSR Lead, the Customer Service...

  • Customer Service Representative

    1 week ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 484078 Work Type: Contract **DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA** **WE ARE HIRING READY MIX DRIVERS!!** **JOIN THE GLOBAL LEADER IN CONSTRUCTION FOR A REWARDING CAREER** **Attach Commercial Vehicle Operator Record (CVOR) and Drivers Abstract along with Resume** **Overview**: Reporting to the CSR Lead, the...

  • Customer Service Representative

    2 days ago

    Beamsville, Ontario, Canada Demix Agrégats – Une société CRH Full time

    Overview:Reporting to the CSR Lead, the Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience throughout the dispatching process. As the first point of contact the CSR must be able to enter customer orders accurately and courteously, while leveraging a high level of industry knowledge. The CSR is responsible...

  • Customer Service Representative- Beamsville, On

    4 weeks ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 475465 Work Type: Contractuel **DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA** **Overview**: Reporting to the CSR Lead, the Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience throughout the dispatching process. As the first point of contact the CSR must be able to...

  • Customer Service Representative 1 1 1 1

    2 weeks ago

    Beamsville, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 480418 Work Type: Contract **DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA** **WE ARE HIRING READY MIX DRIVERS!!** **JOIN THE GLOBAL LEADER IN CONSTRUCTION FOR A REWARDING CAREER** **Attach Commercial Vehicle Operator Record (CVOR) and Drivers Abstract along with Resume** **Overview**: Reporting to the CSR Lead, the...

  • Customer Service Representative

    4 weeks ago

    Welland, ON, Canada Sportchek Full time

    Customer Service Representative page is loaded Customer Service Representative Apply locations Welland, ON St. Catharines, ON posted on Posted 27 Days Ago job requisition id JR100643 Customer Service Representative Th is role is open to applicants residing in the Niagara region. Unilingual positions will be working in-office for 9 months, then will...

  • Customer Service Representative

    4 weeks ago

    Vaughan, ON, Canada Tremco Commercial Sealants & Waterproofing Full time

    Tremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco...

  • Customer Service Representative

    4 weeks ago

    Vaughan, ON, Canada Tremco Commercial Sealants & Waterproofing Full time

    Tremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco...