Sr. Cloud Business Analyst

2 weeks ago

Vancouver BC, Canada Apex Systems Full time

Apex Systems is looking to hire a Sr. Cloud Business Analyst for one of their healthcare clients in the Vancouver, BC area. If interested, email your updated resume to Madison Muscat at mmuscat@apexsystems.com

Duration : 6 month contract (3x 6 month extensions available)

Location : Preference to candidates local to Vancouver, BC area but can make remote/hybrid for the right candidate

Pay : $50-65/hr. INC

$40-55/hr. T4

Shift : M-F, Full-time 37.5 hours per week

Project Description

The client is seeking a Cloud / SaaS Business Analyst who will be responsible for shaping and supporting the client's Modern Work / Microsoft 365 environment and program. The Business Analyst will support the newly formed Modern Work Centre of Excellence (MWCOE) to support projects and various stakeholders.

In this role you will:

  • Support internal processes and technology needed to support Microsoft 365
  • Measure, monitor, and analyze SaaS usage for customers and make recommendations for cost optimization.
  • Work with technical and business teams to address issues, manage risk and delivery value
  • Manage service intake to meet business needs

Successful candidates are an experienced project/program manager or business analyst with technical depth and expertise, along with strong customer engagement and communications skills. A strong understanding of cloud computing, SaaS a Microsoft 365 is required. Preference will be given to those with prior government experience with Microsoft 365.

Services Required:

  • The selected resource will need to perform the following functions: Supports the coordination, execution, and completion for all aspects of the M365 Adoption Program and Roadmap
  • Responsible for complex tasks in various cloud functions in areas of Microsoft 365 and other SaaS products.
  • Creation of executive level Briefing Notes, Business Cases and other management level collateral as required
  • Define requirements for process and tool implementations needed to manage SaaS and Modern Work solutions
  • Collects and reviews requirements and perform data analysis to support decision making.
  • Perform technical and financial analysis to help clients determine the impact of SaaS adoption.
  • Define the total cost of ownership and business value for Microsoft 365 and SaaS Adoption
  • Creation and maintenance of program reporting dashboards, KPI and project metrics
  • Creates, maintains, updates databases and spreadsheets, and generates various reports as required.
  • Develops plans for assigned accounts and tracks performance to plan.
  • Assists in the development of operational optimization policies and guidelines.
  • Identify program risks and develop response plans.
  • Maintains current knowledge of relevant Cloud optimization, regulations, policies, and procedures.
  • Participates in special projects as required

Specific Qualifications or Experience Required:

  • 10+ years’ experience working as a business analyst in a IT/Cloud capacity
  • 10+ years’ experience working with Microsoft 365 and server-based services (Exchange, SharePoint etc.)
  • Strong background in working for multi-regional public healthcare organization
  • Proven experience with the principles of ITIL Incident Management, Project Management and Change Management
  • Proven stakeholder management skills
  • Proven experience facilitating and leading teams in programs
  • Excellent verbal and written communication skills, including ability to translate Cloud terminology and concepts for easy consumption by cross-functional stakeholders
  • Highly adaptable and able to work in a fast paced priority driven environment
  • Exceptional level of professionalism; personable, approachable, courteous
  • Excellent time management, prioritization and organizational skills
  • Strong attention to detail including an awareness of downstream effects of actions
  • Ability to work independently to meet deliverables and solve problems
  • Demonstrated sense of ownership and commitment and the capability to drive issues to closure
  • Possesses a high level of integrity, trustworthiness and confidence, and represents the organization with a high level of professionalism
  • Experience working within the Health Authorities and public healthcare is highly preferred

Constraints and Special Considerations:

  • While the preferable work location is Vancouver, BC, given the COVID-19 Pandemic, working from consultant place of work will be accommodated.
  • As the Program is already in-flight, seeking a resource that can start with minimal notice period (e.g., 1 week notice for existing position)
  • All contracted resources are expected to provide their own tools for effective remote work at their remote working location, including computers and mobile devices.
  • The Client will not be providing equipment to external resources during the contract duration, but will provide tools, software, applications, and access for remote work.

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