Guest Relations

3 weeks ago


Victoria BC, Canada Accor Hotels Full time
  • __vacancyopjusttionswidget.opt-Job Schedule__ Full-Time
  • __vacancyopjusttionswidget.opt-Job Type__ Permanent
  • __vacancyopjusttionswidget.opt-Job Category__ Rooms
  • __vacancyopjusttionswidget.opt-Brands__ Accor

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, AlUla, SA

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"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description

Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Provide information about amenities, area and venues and promote services
Anticipate guest needs
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Record information in the logbook daily
Ensure compliance with health and quality standard

Qualifications

Service focused personality is essential
Prior experience working with Opera or a related system
Fluency in English
Proven experience as a Guest Relations Officer
Familiarity with hospitality industry standards
Computer literacy
An outgoing personality
Outstanding communication abilities
Excellent organizational and time-management skills

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Discover a world where life pulses with passion

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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