Analyst, Quality

3 weeks ago

Toronto ON, Canada AutoTrader.ca Full time

The Senior Sales Optimization Analyst is the subject matter expert to the Sales Operations Team, ensuring the management of sales and business analytics and assisting with standard business and process requirements for the Sales & Service Operations Group. Sales Optimization Analyst to focus on sales compensation management, channel and territory analysis, sales data analytics and assist with campaign management. The position is responsible for analyzing and reporting on performance to improve results and facilitate future goal setting as well as reviewing current processes to improve efficiency, quality, and accuracy.
The role requires a good understanding of systems including Excel & Salesforce.com, the ability to understand as well as draw conclusions and recommendations from the data, and the ability to produce polished reports/presentations.

*This is role is a temporary full-time assignment for a maternity leave coverage*

Sales Compensation and Assignment Management

· Manage the sales compensation platform ‘Anaplan'
· Data integration maintenance and validation of transferred data
· Maintain sales organization Hierarchy to ensure revenue reporting accuracy
· Responsible for the Sales compensation process (OTE/OVP) for accurate commission payment across different sales roles
· Maintain sales hierarchy, Sales, and territory assignments for all Sales Channels/role categories
· Channel & Territory Analysis
· Prepare and distribute reports (statistical data) from the outside and inside sales operations teams nationally
· Provide daily, weekly, monthly updates on productivity and performance to the Director
· Perform on-going analysis including tracking and analyzing performance by individual and by team, for all channels, and reporting actual performance to standards; analyze performance trends and impact on goal achievements
· Make recommendations for changes to assignments to improve performance and contribute to campaign planning

Ad-hoc Reporting and Projects
· Manage ad-hoc reporting/analysis as required by the Sales & Service Operations team
· Work cross-functionally across the organization to fully understand business objectives and apply analytics in support of projects and to ensure efficient and effective problem solving and issue resolution. Drive process improvement through new analytic approaches and creative thinking
· Support the Sales Operations team with processes and system knowledge.
· Bachelor’s degree in Business Administration, Computer Science, or equivalent experience
· Anaplan (strongly preferred) or other Sales Compensation platforms
· Strong analytical / computer skills – Excel, ERP systems, Database theory, and the ability to extract information into user friendly formats. (Advanced Excel skills (R)
· Minimum 2+ years relevant CRM experience (A)
· Experience working with Salesforce (A)
· Demonstrates strong analytical skills, able to analyze new data, draw conclusions and communicate recommendations
· Here are a few benefits we all benefit from that support us to be our creative best.

We provide discounts to nation-wide gyms, onsite gyms (when we’re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.

Local in-office free gyms
-Weekly virtual wellness events
-In addition to in-house training, we provide an annual lifestyle allowance of $1500 so you can grow your skills.
-Conferences & training budget
-Regular internal training programs

Financial planning
-Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.

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