Dispatcher - Day
7 days ago
* Plans and coordinates pickups / deliveries already entered the system to ensure that they will be completed on time
* Establishes proactive communication with drivers for better planning
* Manages the capacity of the fleet assigned to it
* Check the availability of drivers
* Checks the availability of trucks and trailers
* Make sure to take note in the system of all information relevant to pickups and deliveries
* Carries out methodical monitoring of drivers and equipment to maximize their use / limit waiting time.
* Verification of the routes of each driver to plan departures and destinations
* Verification of permits, validity
* Schedule road escorts
* Demonstrates respect and fairness in dealing with drivers
* Teamwork
* Suggests and implements new ideas or ways of improving performance
* Adapts to changes in customer requests / makes last minute changes (eg redirecting trips);
* Revise its planning to consider the unexpected having arisen
* Notify customers of problems, delays, and others.
* Teamwork with the CSR
* Notify your sector manager when abnormal situations arise at the operational or customer levels *Skills/Abilities:*· Knowledge of High traffic Act · Very good geographic knowledge appropriate to the region (s) concerned · Great Problems solving Skills · Excellent Planning and Organizational skills · Constant concern for customer satisfaction · Focused and Analyse on achieving results · Ability to demonstrate Leadership as well as teamwork skills · Courtesy, Autonomy, Adaptability · Stress resistance · Take Initiative and Self-confidence · Interpersonal communication *Requirements*: · 3 - 5 years dispatching experience within the transportation industry · Completed minimum post secondary education · Broad understanding of operations and willingness to put knowledge to use · Mature and willingness to work · Computer proficient: MS Office (Excel & Outlook); ERP system: SAP, TMW an asset Job Types: Full-time, Permanent Pay: Up to $54,000.00 per year Benefits:
* Casual dress
* Company events
* Dental care
* Disability insurance
* Employee assistance program
* Extended health care
* Life insurance
* On-site parking
* Paid time off
* RRSP match
* Vision care
Schedule:
* Morning shift Experience:
* dispatching: 3 years (required) Work Location: In person
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