Staff Software Engineer

As a Staff Software Engineer, Services, you’ll help shape the architecture and technical direction of web-based products that extend Thunderbird beyond email. The Services team is currently focused on building offerings such as an appointment calendar and secure file storage and transfer solutions, creating valuable experiences for our users while supporting additional revenue streams for Thunderbird This is a Staff-level individual contributor role with significant technical ownership and influence. You’ll work with designers, engineers, and community members to write code, build prototypes, solve complex problems, and make technical decisions that shape our products. You’ll take a holistic view of our code and systems, helping establish the architecture and software patterns that allow our Services products to evolve and scale You’ll also take on broad, ambiguous problems that have a direct impact on our goals, from improving our technical architecture to helping grow Services users and subscribers. Along the way, you’ll provide technical and product direction across teams, mentor other engineers, and identify ways to make our systems and processes more sustainable, scalable, and easier to work with Lead the technical architecture of new Services products, taking ownership of complex projects and identifying improvements that strengthen our systems as they evolve Write code, build prototypes and experiments, and contribute throughout the development lifecycle, from planning and testing through implementation, monitoring, and maintenance Help establish software patterns and make technical decisions across our Services products, including investigating and proposing technology choices Build and evolve analytics and infrastructure that help the team use user-generated data to inform decisions Provide technical and product direction across Thunderbird and lead technical collaboration with other parts of Mozilla and community contributors when needed Work closely with the team and community to surface issues, refine ideas, and develop practical solutions Mentor other engineers through code review, documentation, technical discussions, process improvements, and ongoing guidance Success in this role will look like a strong technical leader who not only helps the Web Services team grow, but also has a direct hand in helping Thunderbird grow and evolve our product offerings Over time, your work will help: Grow & mature scalable, modern software patterns and architecture across Web Services products Turn new product ideas and complex technical problems into working solutions, prototypes, and experiments Partner with leadership and cross-functional partners (Product, Design, etc) to help generate data-driven product decisions Provide clear technical and product direction across complex, cross-functional work Help other engineers grow their technical, collaboration, and leadership skills Mozilla covers medical, dental and vision plan premiums at 100% for U.
In addition to country-specific holidays (12 in the U.
S. and Canada), vacation and sick time start accruing right away (specifics vary by country). Everyone also takes a pause together on quarterly all-company wellness days, plus you get to celebrate the most personal holiday of all: your birthday. Parental leave: While Mozilla’s parental leave policies vary globally, our U.
Mozilla is a private company, so our compensation isn’t tied to stock options or equity plans. Instead,

we offer
generous, performance-based bonus plans to all regular employees to underscore that we share in our success as one team. As for retirement savings for US and Canadian employees, Mozilla contributes a percentage of your eligible base salary each year to the 401(k) Plan/RRSP (regardless of whether you contribute or not), with 100% vesting. Mozillians can put it toward technical or management training, certifications, conferences and more. Help when you need it: Life is full of surprises; Mozilla provides Life/AD&D and Short and Long Term Disability insurance (offerings may vary by locale) to ensure that you and your family will have a safety net in place should you ever need it. A few other benefits include a quarterly wellbeing stipend (to use on those things just for you), an employee referral bonus, internet reimbursement if you’re remote, and a budget for office essentials to make working remotely ergonomically comfortable. Excellent written and verbal English communication and documentation skills, with the ability to communicate clearly and concisely with an international, geographically distributed team10+ years of web software development experience, including experience designing scalable and efficient systems and launching complex web projects at scaleExperience collaborating remotely across disciplines such as engineering, product management, QA, and designAbility to learn, evaluate, and responsibly use emerging technologies, includ