Manager, Assurance

3 weeks ago

Vancouver BC, Canada Insurance Council of BC Full time

About the Insurance Council
The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia.
Why Work for the Insurance Council?
We’re in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who’s committed to protecting the public.
We offer a comprehensive health and dental plan.
This position is mostly remote work enabled. The incumbent would be required to come into the office as needed.
The Manager, Licensing Qualifications and Services assesses, monitors, and enhances departmental performance. In this role, they will analyze current practices, develop process improvements, and identify changes in workflows, structures, and teams to ensure continuous departmental performance. In addition, they will also develop licensing competency frameworks, exam blue prints and educational resources for external stakeholders. To ensure departmental performance and process development, they would use various skills, such as project design, leadership, process optimization, and management. This is a 12 months contract role 
Develops processes addressing applications for first applications, reapplications, and amendments of licenses; standard corporate/partnership amalgamations and purchases reviews; requests for termination (cancellation) of licenses, and changes in authorizations to represent per legislations, Council rules, and other applicable regulations.
Contributes to departmental frameworks and audits to ensure that licensing processes are compliant and accurate. 
Leads the mapping of licensing pathway and addresses implications of organizational changes across the different application streams.
Manages all licensing trends and forecast discussions and regularly reviews all licence application pathways to identify improvement areas. 
Manages the development and implementation competency frameworks and the creation of program manual for education providers.  
Manages the development of examination blueprint.  
Supports the creation of education equivalencies templates on licensing matters.  
Provide performance feedback to staff and foster their development.  
Refine course examination and licensing equivalency approaches.  
Routinely audit course or program applications approved and referring any concerns to the Director, Licensing.  
Tracks all licensing agreements to ensure that services provided meet the terms defined in the contract.
Leads projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation. 
Coordinates internal and external resources to ensure that projects adhere to scope, schedule, and budget. 
Reviews and updates the internal decision-making processes and training.
Maintains an understanding of and remains current on Council rules, licensing operations and practices, legislation, regulatory trends, and their implications. 
Monitors and addresses concerns raised by licensing teams. 
 3 years of project and/or process management experience is required. 
~3 years of licensing/registration experience is an asset.
~ Management experience, leading a team is an asset. 
~ Experience in a regulatory setting is an asset. 

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