Information Technology Compliance Manager
1 week ago
Who We Are:F12 was built by uniting IT consulting firms from across Canada around a common vision – to combat risk and complexity by continuously crafting business technology platforms that empower business leaders to focus and thrive. We aim to elevate IT conversations (from ingredients to outcomes) and deliver fully designed solutions where there are no bad options.General Description:Look no further if you seek the fast lane into an IT career or wish to supercharge your professional development. You will collaborate with a diverse team and gain exposure to technology services in scores of businesses; your resume will become rich with experience and accomplishments. F12 is on a mission to elevate our employees. We are doing this by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders and their teams. We value humble service, self-improvement, hard work, and we are looking for like-minded-minded individuals to join us on our journey. The Purpose: As the IT & Compliance Manager, you will be responsible for managing the design, implementation, and maintenance of F12’s IT infrastructure while ensuring compliance with relevant laws, industry regulations and standards. This role involves leading integration processes, collaborating with various departments to enhance operational efficiency, and maintaining robust cybersecurity measures. Reporting to the Director of IT, you will also provide consulting services across various teams, align IT strategies with business objectives, and ensure continuous improvement in IT practices and policies. Responsibilities: IT Infrastructure Management Collaborate with internal IT teams and other stakeholders, define Infrastructure strategy and roadmapOversee the design and implementation of IT infrastructure including network, servers, storage, and virtualizationEvaluate system performance and provide strategic solutions to maintain quality of serviceReview operational tools and ensure their effectiveness in maintaining operational standardsRecommend and oversee automation strategies to achieve highest level of efficiency in supporting F12 services and processesOversee design and maintenance of F12 disaster recovery and business continuity strategyAssist with annual testing of DR strategyCompliance Management Ensure IT practices, procedures, and operations comply with relevant laws, regulations, and industry standards, such as GDPR, SOC 2, ISO, CMMC, PCI DSS, and CyberSecure CanadaConduct regular audits of IT systems and processes to identify and mitigate risks, ensuring compliance with data protection, privacy, and security regulationsDevelop and maintain IT policies and procedures, including those related to cybersecurity, data governance, and access controlMaintain compliance with existing security certificationsLiaise with external auditors and regulatory bodies as requiredCybersecurity and Risk Management Design and maintain robust cybersecurity measures to protect organizational data and IT assets from cyber threatsConduct risk assessment and develop strategies to mitigate risksReview security configurations and provide recommendations on improvementAssist with monitoring and resolution of security incidentsCollaborate with other departments, such as legal, HR, and finance, to align IT infrastructure and compliance efforts with business objectives and regulatory requirementsProvide training and guidance to staff on IT policies, procedures, and best practices as required Work closely with internal IT team to establish and manage project priorities, ensuring effective resource allocationRequirements:5+ years of experience in IT operations and managing monitoring solutions5 years of experience in Datacenter Operations is an asset and preferred5+ years in cybersecurity compliance and risk managementRelevant industry certifications are an asset (CISSP, CISM, CompTIA Security+, ITIL, others)Thorough understanding of Cybersecurity principles, data protection laws, and compliance frameworksGood understanding of integration and migration technologies such as VMware, Hyper-V, vSphere, Azure, backup and storage, networking, and firewall configurationsAbility to make sound judgements despite ambiguityExcellent interpersonal and communications skills to effectively connect with client technical resources and management to present solutions and findingsOpen-minded when investigating solutions and receiving feedbackAbility to maintain calm poise in stressful situations to provide candid and helpful feedback to team membersFamiliarity with F12 tools is an asset: N-Central RMM, IT Glue, ConnectSecure, Black Point MDR, Open Source SIEM tools (Wazuh, Velociraptor), Portnox NAC, Azure, M365, Connectwise PSA, WatchGuard Firebox, WatchGuard EPDR, Watchguard Authpoint, VMWare, Datto, Veeam, Zerto, Cove Data ProtectionWhat You Can Expect from Us: We take pride in our forward-thinking, dynamic culture that champions diversity and inclusivity and fosters a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Here are some of the components of our total rewards plan:Health Spending or RRSP MatchingThree weeks vacation plus extra Flex DaysReimbursements for educational advancement and certificationsLeadership development opportunities and growth coachingOur Equal Opportunity Commitment:F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.
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