Scheduling Coordinator
1 month ago
Extensive customer service experience and ongoing education about patient care services
Competitive salary
Weekly direct deposit
Benefits package
RSP matching program
Team lunches and staff appreciation events
Dynamic, great team environment Job Summary: We are currently looking for Scheduling Coordinators to join our dynamic team in the heart of Toronto Downtown. Reporting to the Senior Manager of Client Services, the Scheduling Coordinator plays a critical role in ensuring appropriate scheduling for patients and evaluating ongoing patient satisfaction. Responsibilities: In collaboration with the patient/family/caregiver help set up patient care service by scheduling PSWs according to their geographical area/availability/skill set/language, etc.
Manage incoming requests to initiate service from referral sources and private patients.
Manage a high volume of incoming phone calls from patients, field staff, hospital clients, LHINs, etc. regarding service requests/changes and general inquiries.
Adjust patient schedules and share information with those in the patient's circle of care, as needed for the delivery of service.
Manage calls pertaining to patient feedback.
Obtain information on patient issues/concerns and forward to a manager/supervisor as per agency protocol.
Liaise with agency supervisors and other staff to communicate patient and/or agency information. Qualifications: University degree or post-secondary education preferred.
Previous work experience in a customer service setting and/or call center setting.
Strong customer service and communication skills, both verbal and written.
Experience working as a Scheduling Coordinator, Client Services Coordinator, or Client Care Coordinator is considered an asset.
Effective organizational and problem solving skills with ability to prioritize tasks.
Ability to learn quickly and adapt in a multitasking, fast-paced, and changing environment.
Proficiency with Information Technology: Microsoft Office applications and Internet.
Medical terminology and a second language are considered assets. We thank you for applying to S.R.T. MedStaff. We will review all applications. Only those applicants selected for further discussion will be contacted. S.R.T. MedStaff is committed to creating an inclusive and diverse work environment and meeting the needs of persons with disabilities. If you require any accommodation in the application process, please let us know in advance. vUku1b7jqg
-
Scheduling Coordinator
1 week ago
East York, ON, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaff S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff! Why Join S.R.T. MedStaff? S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
6 days ago
East York, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
4 weeks ago
East York, Canada S.R.T. MEDSTAFF Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
2 months ago
East York, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaff S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff! Why Join S.R.T. MedStaff? S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
6 days ago
East York, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
1 month ago
East York, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
4 weeks ago
East York, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
4 days ago
East York, Canada S.R.T. MEDSTAFF Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
1 month ago
East York, ON, M4W, City of Toronto, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
2 months ago
East Gwillimbury, Ontario, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staffWhy Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
6 days ago
North York, Canada Classic Fire + Life Safety Inc. Full timeWe are looking for a Scheduling Coordinator who has a positive, infectious attitude. Well organized, motivated with previous scheduling knowledge/experience in Services Scheduling. This job description is a guideline and may not include all aspects of the role. The Scheduling Coordinator is a Fulltime position responsible for scheduling and coordinating our...
-
Scheduling Coordinator
2 hours ago
North York, Canada TRANQUIL CARE INC. Full timeAs a **Scheduling Coordinator**, you will be a vital part of our healthcare team, ensuring efficient staffing within long-term care and nursing home facilities and communities. Your responsibilities encompass: **- Shift Management**: Skillfully plan and oversee shifts for Registered Nurses, Registered Practical Nurses, and Personal Support Workers, dietary...
-
Dental Schedule/financial Coordinator
1 month ago
East York, Canada East York Dental Center Full time**Responsibilities**: - Answering phones - Warmly greet patients, be engaging yet able to focus at the task at hand. - Scheduling appointments - Dealing with insurance companies - Payment processing - Various administrative support to the dentists and staff Qualifications: Excellent interpersonal and communication skills; written and verbal, an ability to...
-
Scheduling Coordinator
2 weeks ago
North York, Canada Classic Fire + Life Safety Inc. Full time**Company Description** Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate...
-
Scheduling Coordinator
6 days ago
Toronto, ON, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
4 days ago
Toronto, ON, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
4 weeks ago
Toronto, ON, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
1 month ago
Toronto, ON, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
1 month ago
Toronto, ON, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Scheduling Coordinator
5 days ago
Toronto, ON, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
