Senior Technical CRM Consultant

3 weeks ago


Toronto ON, Canada IBM Full time

Introduction
As anIBM Application Architect, you directlyhelp clients transformtheir businessandsolve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.
Your Role and Responsibilities
We are currently seeking an experienced Dynamics 365 CE/CRM Technical Consultant to lead our clients’ Dynamics 365 CE/CRM implementation opportunities and projects. The Microsoft Dynamics 365 CRM Senior Technical Consultant will :
Participate in Dynamics 365 CE implementations throughout all project stages including analysis, design, development, test, and go-live
Serve as subject matter expert with customers and project team members throughout all project stages, effectively leading the technical design of the solutions that meets clients' requirements
Provide the technical design documentation for any additional feature functions, integration or data migration requirements
required to travel to client sites across Canada and Caribbean to deliver Dynamics 365 CE/CRM implementation projects

Required Technical and Professional Expertise
Minimum 5 years of consulting experience on Microsoft Dynamics 365 CE/CRM on-premise and on-cloud solutions.
Experience with the configuration and setup of Dynamics 365 Customer Service, Sales
Experience with Dynamics 365 CE Power Platform, Portal, Mobile and commonly used ISV solutions and add-ons for Dynamics 365
Experience with Microsoft technologies such as Azure, Office 365, .NET, C #, JavaScripts, SQL Server, Flows and PowerApps, SharePoint, Power BI
Hands-on experience with Visual Studio, .NET, Web Services, SQL Server (database, Reporting Services)
Experience implementing large scale Dynamics 365 CE/CRM project is a definite asset, including implementation of D365 Portal
Has excellent interpersonal and team leadership skills
Can act as a mentor to their fellow consultants
Readiness to travel to Jamaica once a month for 1 week minimum
Has Canadian federal government security clearance or is willing and capable of obtaining the same.
required to travel to client sites across Canada and Caribbean to deliver Dynamics 365 CE/CRM implementation projects

Preferred Technical and Professional Expertise
live in or near the Greater Toronto Area is preferred
Experience with Field Service and Marketing is a plus.
Experience as a .NET Developer and/or data specialist is a big plus
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