Chief of Staff

1 month ago

Calgary AB, Canada Canonical Full time

The Chief of Staff drives improvement in our global support organization. With your insights into engineering, operations and management, you will work with the VP Global Support to identify and deliver initiatives. Our company mission is to make open source easy, starting with Ubuntu but extending to the huge array of things that people want to do with open source, from the largest clouds and data centers to the smallest connected devices. Our support organisation is the first line and escalation path for our customers across all core products and solutions that Canonical offers. We are growing the team as we grow the business, both in terms of the number of people and in terms of the range of technologies and skills we are able to bring to bear on customer problems. As open source expands to cover every possible range of industries and use cases, we will build our team to be the best partner for any enterprise that builds on the open software platform.
This role reports directly to the VP of Global Support and has executive visibility as a key leader in the company.
Location : This role will be home based in the Americas or EMEA.
Understand, report and manage organisation and team level KPIs
Manage the strategic agenda of the leadership team
Be a strategic adviser, confidant and proxy for the VP of Global Support
You love open source software and working with brilliant people
You’ve worked with Linux, with a preference towards Ubuntu
You are familiar with public and private cloud platforms
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We balance our programs to meet local needs and ensure fairness globally.
Annual holiday leave
As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Describe your technical experience and use of Ubuntu and open source software. *


Briefly describe any current experience as a manager, project manager, technical lead, Chief of Staff, Chief Operating Officer, or related role. Include any experience you have of working in a 24/7 support organisation, and around organisational or engineering management. *


How did you perform in your native language at high school? *
Please share your rationale or evidence for the high school performance selections above. What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. ‘85 out of 100’, ‘2:1 (Grading system: first class, 2:1, 2:2, third class)’ or ‘GPA score of 3.Please indicate your result, or expected result if you are close to graduation, along with information about the grading system.
We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. In additional, your role may require other travel, to support customers etc. In all, this requires international travel for a total of 6-10 weeks per year depending on your responsibilities. Please note that if you require any accommodation for travel that relates to a physical disability please do let us know during your hiring process and we will be happy to discuss your requirements further.
-- I understand that plagiarism, the use of AI or other generated content will disqualify my application. *
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