Cloud Collaboration and Communications Specialist

2 weeks ago


Laval QC, Canada Sonepar Canada Full time

Internal Title: Cloud Support SpecialistAbout Us:Sonepar Canada is an independent family-owned company with global market leadership in the business-to-business distribution of electrical, industrial and safety products and related solutions. We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. In Canada, we are represented by 9 locally managed electrical and industrial distributors and have over 100+ locations with coverage in 8 provinces.To explore and learn more about Sonepar opportunities, please visit In It For You?You will be joining a market leader with over 40 years of experience to help you elevate your potential.You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.A chance to get involved in the forever growing electrical industry.We house the largest inventory to better service our customers and deliver on sales commitments.An opportunity for career development across many business departments within our organization.Scope of Position:Reporting to the Director of Strategy & Special Projects, the Cloud Collaboration Specialist will work to understand existing business processes and strive to improve individual and team/department communications, collaboration and productivity.The ideal candidate understands how to deliver Microsoft’s core suite of products (O365) and then guides users to embrace the new tools and processes. The ideal candidate will have a passion for learning new technologies and pairs that with the patience required to walk users down a new path.The ideal candidate will have a focus on establishing a sustained internal communications program for IT. This program would convey business value delivered by IT, strategic decisions, internal wins and the showcasing of team members. Collaborate with the national communications department, to assist in initiatives.Responsibilities:Understand and Document needs - Work closely with business partners to gather business needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions will meet requirements.Solution Alignment – Line up the appropriate O365 tool to the required need. Educate and empower the end-user on future repeatability.Communications – Attend update meetings to ensure key highlights are being captured to deliver the right messaging to our associates. Draft communications/messaging for review and approval. Release communications via expected channel to the correct target audience.No-code focus - Adhere to no-code, low-code approaches first. Enable speed of delivery while continuously improving.Who You Are:You are a problem solver. You have demonstrated ability to independently identify and analyze business and recommend solutions.Detail Oriented. You understand that success is in the details. Your critical thinking skills help to inform your decision makingYou put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.You embrace and champion change. You'll continuously evolve your thinking and the way you work to deliver your best.You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.You communicate effectively. You convey the right information with the right amount of clarity for the required target audience.Experience and Abilities:2+ years in business process analysis, development, and improvements2+ years in a consultative, marketing, or sales organizationUnderstand, capture, and articulate a customer’s existing business processCommunicate effectivelyRequirements:Bi-Lingual (French/English)Knowledge of the Microsoft O365 SuiteLeverage SharePoint for communications and content storage. Maintain intranets.Efficient with Microsoft Forms/Lists as a data collection tool.Understand when to use Microsoft OneDrive (personal storage) versus SharePoint (Team/department storage)Ability to effectively participate in change management. Communicate, nurture, adopt.Nice To Have:Understanding of the PowerPlatform (PowerAutomate, PowerApps, PowerBI, Virtual agents).Willingness to learn and expand your toolsetBenefits & Perks:We offer a competitive salary, plus a full set of benefits, including:Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.Social Media: Website: @soneparcanadaLinkedIn: out Sonepar Canada on Facebook Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market. This commitment is tangible in our detailed Global CSR report, to learn more please visit has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply. For more information about our Inclusion and Diversity initiatives, please visit Steps:We are interested in knowing you more. Start an exciting new career and enjoy a number of employee benefits by applying online. Sonepar is very thankful for your interest in joining the team, only individuals selected for interview will be contacted.



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