Sales Lead, Part-time

4 weeks ago

Dominion NS, Canada Build-A-Bear Full time

The Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Leader on Duty on designated shifts. During those times Sales Leads will be in charge of the total operation of the store that includes but is not limited to leading a team of associates, modeling Experience First behaviors, and enhancing the Guest’s experience while achieving the store sales goals. When not designated as the Leader on Duty, Sales Leads will perform the role of a Bear Builder.


Communicates clear expectations and holds the store team and self accountable for achieving all brand, performance and behavior standards
Drives associate engagement by recognizing and rewarding employees for outstanding performance
Audits daily punches to ensure accuracy and compliance with BABW payroll and timekeeping policies and procedures
Adheres to and enforces all BABW store security and cash management policies and procedures
Ensures store is always Grand Opening ready by following opening and closing procedures
Operates and maintains all IT systems in accordance with policies and procedures
Insures compliance with all company policies and procedures as well as federal, state, local and provincial laws.
Invites potential Guests to come in and learn about our store
Utilizes this information to help Guests find the perfect product and convert those “just looking” into a sale
Contributes to total store results by recommending items to maximize sales and enhance the Guest’s experience
Is aware of workshop sales goals, Guest satisfaction expectations, and promotional objectives
Maintains visual and housekeeping standards to create the brand experience unique to Build-A-Bear Workshop
Follows all company policies and procedures including but not limited to Cash Management, Attendance, and Store Security
All other tasks as may be assigned by store management
Available for a flexible schedule that meets the needs of the business
Is flexible and adaptable in a fast paced work environment
Fosters a high energy environment and demonstrates an appreciation for children of all ages
In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause. #

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