Associate Resource Support Specialist

1 month ago

Mississauga ON, Canada TechAlliance of Southwestern Ontario, London Economic Development Corporation Full time

Job Description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Responsible for delivering optimal technical availability and service coverage across a geographic area or region. Provide guidance on key administrative and analytical activities related to technician availability, resource allocation, shift planning, technician scheduling and project planning. Provides support to Incident Management, business teams and technicians in an effort to achieve key metrics, drive operational efficiencies, manage costs and achieve customer SLAs. Collaborates with field management on technician and flex labor resource planning.

Responsibilities

  • Gains familiarity with Resource Support concepts, practices and methodologies.
  • With guidance, performs basic Resource Support duties, including: Assisting with oversight and cost control efforts related to customer service, technician planning and resource allocation.
  • Assisting with resource management to ensure achievement of customer SLAs and performance of project and unanticipated support duties.
  • Updating GANTT and ADP Schedule Planner information management systems.
  • Addressing scheduling problems and referring diverse service requests to appropriate channels.
  • Attends required business meetings and performance call reviews.
  • Gains understanding of DN Resource Support, incident management and related standards and requirements.
  • Assists with special projects as assigned.

Qualifications

Required Qualifications

  • Diploma or equivalent work experience required.
  • Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Resource Support.
  • Good business English skills (Written and spoken).

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

  • To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - #J-18808-Ljbffr

  • Human Resources Specialist

    3 weeks ago

    Mississauga, ON, Canada Echelon 56 Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA...

  • Human Resources Support Specialist

    3 weeks ago

    Toronto, ON, Canada Options Consulting Solutions Full time

    HR SUPPORT SPECIALIST FULL-TIMEONSITE, TORONTO, ONUP TO $60,000 (plus monthly bonus)Are you knowledgeable in human resources as well as employment law and standards?Are you service-oriented and a strong relationship-builder?Are you looking to use your expertise in an energized environment? The CompanyOur client is a successful global organization that offers...

  • Human Resources Support Specialist

    3 weeks ago

    Toronto, ON, Canada Options Consulting Solutions Full time

    HR SUPPORT SPECIALIST FULL-TIMEONSITE, TORONTO, ONUP TO $60,000 (plus monthly bonus)Are you knowledgeable in human resources as well as employment law and standards?Are you service-oriented and a strong relationship-builder?Are you looking to use your expertise in an energized environment? The CompanyOur client is a successful global organization that offers...

  • Human Resources Support Specialist

    2 weeks ago

    Toronto, ON, Canada Options Consulting Solutions Full time

    HR SUPPORT SPECIALIST FULL-TIMEONSITE, TORONTO, ONUP TO $60,000 (plus monthly bonus)Are you knowledgeable in human resources as well as employment law and standards?Are you service-oriented and a strong relationship-builder?Are you looking to use your expertise in an energized environment? The CompanyOur client is a successful global organization that offers...

  • Human Resources Support Specialist

    2 weeks ago

    Toronto, ON, Canada Options Consulting Solutions Full time

    HR SUPPORT SPECIALIST FULL-TIMEONSITE, TORONTO, ONUP TO $60,000 (plus monthly bonus)Are you knowledgeable in human resources as well as employment law and standards?Are you service-oriented and a strong relationship-builder?Are you looking to use your expertise in an energized environment? The CompanyOur client is a successful global organization that offers...

  • Associate Resource Support Specialist

    2 weeks ago

    Mississauga, Canada Diebold Nixdorf Full time

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Responsible for delivering optimal technical availability and service...

  • Human Resources Support Specialist

    3 weeks ago

    Toronto, ON, Canada Options Consulting Solutions Full time

    HR SUPPORT SPECIALIST FULL-TIME ONSITE, TORONTO, ON UP TO $60,000 (plus monthly bonus) Are you knowledgeable in human resources as well as employment law and standards? Are you service-oriented and a strong relationship-builder? Are you looking to use your expertise in an energized environment? The Company Our client is a successful global organization...

  • Human Resources Support Specialist

    2 weeks ago

    Toronto, ON, Canada Options Consulting Solutions Full time

    HR SUPPORT SPECIALIST FULL-TIME ONSITE, TORONTO, ON UP TO $60,000 (plus monthly bonus) Are you knowledgeable in human resources as well as employment law and standards? Are you service-oriented and a strong relationship-builder? Are you looking to use your expertise in an energized environment? The Company Our client is a successful global organization...

  • Human Resources Specialist

    2 months ago

    Mississauga, Canada Echelon Insurance Full time

    **About Us**: Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions...

  • Human Resources Specialist

    2 weeks ago

    Mississauga, Canada TIP Canada Full time

    **Location**: 1880 Britannia Road East, Mississauga ON L5B 0G3 **Reports** **to**: People Support Manager **Job** **Status**: Full time **Shifts** **Available**: Monday - Friday - In the office Take your career to new heights and join **TIP Group**, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and...

  • Decision Support Technical Specialist

    2 months ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: **Are you** **Decision Support Technical Specialist** **professional with a strong background in** **contributing to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting** **.** **Do you have a passion for innovation and collaboration? Are you looking to help...

  • Decision Support Technical Specialist

    1 week ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: **Are you** **Decision Support Technical Specialist** **professional with a strong background in** **contributing to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting** **.** **Do you have a passion for innovation and collaboration? Are you looking to help...

  • Human Resource Specialist

    2 weeks ago

    Mississauga, Canada Bison Transport Full time

    Are you: - a human resource professional looking for a new challenge? - solutions oriented with high energy and strong business acumen? - ready to harness your analytical mindset and make great things happen? Then we have the opportunity for you! We have an exciting new Human Resource Specialist opportunity available within our dynamic HR team. This role...

  • People Support Specialist

    4 days ago

    Mississauga, Canada TIP Trailer Services Management B.V Full time

    **People Support Specialist (Mississauga, ON)** - **Location**: 1880 Britannia Road East - **Reports** **to**: People Support Manager - **Job** **Status**: Full time - **Shifts** **Available**: Monday - Friday (In -Office) Take your career to new heights and join **TIP Group**, a top equipment service provider in Canada and Europe! Our trailer leasing,...

  • Personal Support Worker

    4 days ago

    Mississauga, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...

  • People Support Specialist

    2 months ago

    Mississauga, Canada Tip Trailer Services Full time

    Location: 1880 Britannia Road East, Mississauga ON L5B 0G3 Reports to: People Support Manager Job Status: Full time Shifts Available: Monday - Friday - In the office Take your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and repair services, keep transportation...

  • Human Resources Specialist

    3 weeks ago

    Mississauga, Canada Echelon 56 Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a...

  • Human Resources Specialist

    3 weeks ago

    Mississauga, Canada Echelon 56 Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a...

  • Human Resources Specialist

    3 weeks ago

    Mississauga, Canada Echelon 56 Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a...

  • People Support Specialist

    4 days ago

    Mississauga, Canada TIP Canada Full time

    **Location**: 1880 Britannia Road East, Mississauga ON L5B 0G3 **Reports** **to**: People Support Manager **Job** **Status**: Full time **Shifts** **Available**: Monday - Friday - In the office Take your career to new heights and join **TIP Group**, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and...