Full Time Client Service Coordinator

2 weeks ago

Moncton NB, Canada LifeWorks Full time

Strategic Client Executive Public Sector (Atlantic Canada) page is loaded Strategic Client Executive Public Sector (Atlantic Canada)
Apply locations Halifax, Nova Scotia, Canada St. Johns, Newfoundland and Labrador, Canada Charlottetown, Prince Edward Island, Canada Moncton, New Brunswick, Canada time type Full time posted on Posted 30+ Days Ago job requisition id R-14197 TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
As a Strategic Client Executive, you will be joining the TELUS Health Growth and Strategic Relationships team responsible for leading the relationships and development of key enterprise accounts. Account products and services will focus on the many solution lines within TELUS Health, in addition to cross-sell opportunities throughout our broader organization, including TELUS Business Solutions (TBS), TELUS Agriculture & Consumer Goods (TAC), and TELUS International (TI). Our mandate is to ensure our clients are receiving a holistic and integrated support program allowing them to focus on their business objectives.
Drive s revenue growth through consultative sales

Levera ge all product and service lines across TELUS Health, in addition to our broader client solutions within TBS, TAC and TI , to complete a holistic growth plan t hat meet s the needs and objectives of clients

Understands client’s buying process and effectively engages in the budgeting cycle
Makes connections at all levels of client’s business with a strategy to engage executives and expand relationships across the organization
Builds strategies to develop and manage global relationships
Ability to manage internal relationships across business lines to execute on client strategy
Leads all aspects of client strategy through the active management of an account plan, ensuring that all team members are engaged


Facilitates an integrated approach to client delivery ensuring that teams have a thorough understanding of their client across delivery areas
Supports and holds internal client teams accountable to resolve service delivery issues when they arise
Acts as a mentor or coach to internal team members by coaching them on strategy, reviewing content and providing them with opportunities to shine
Leverage full suite of TELUS Health capabilities

Creates two-way dialogue with clients to identify market trends, understand gaps and test new solutions
Mobilizes the right expertise and capabilities from across the broader organization to bring the right solutions to clients
Designs solutions that fit by blending all TELUS Health services, solutions, and technology capabilities
Develop s thought leadership and client ready content that can be shared across the business
A Strategic Client Executive will excel at:

Building strong trusted advisor relationships
Building deep understanding of client’s business and the client themselves (their individual value drivers)
Establishing credibility with senior leaders

Providing hands-on support and/or sponsor ing enterprise projects as needed
Translating industry knowledge, competitive market dynamics, general business acumen and deep understanding of client’s business into value added insights & solutions
‘ Client Relationship Partner – Public Sector ’

B usiness experience that includes directly managing and supporting complex clients
U nderstanding of formal and informal workings of the machinery of government(s) as well as strong networks at the political and/or bureaucratic levels

Executive on sales strategy growth across TELUS Health and TELUS business units
Develop and effectively manage a sales funnel, leveraging existing TELUS relationships
Collaborate with business units, marketing and sales teams to drive product intensity across TELUS Health client base with strategy specific to enterprise market

#Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to talentacquisitiononboarding@telushealth.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Strategic Client Executive - Private Sector
locations 8 Locations time type Full time posted on Posted 30+ Days Ago Being part of the team at TELUS Health is more than a job; It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. Find the support and encouragement to consistently push boundaries and deliver impactful solutions. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.
It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.
Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.
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