Senior Site Reliability Engineer

3 weeks ago

Toronto ON, Canada Akamai Full time

Join our Origin Service SRE Team

Do you like collaborating across teams to solve complex problems? Do you enjoy solving large scale distributed content delivery challenges? Our team is responsible for monitoring and measuring the reliability of our suite of origin service products and platform. In collaboration with Engineering and product teams, we focus on improving the performance and reliability of the products we support.

Partner with the best

As a Senior Site Reliability Engineer, you will work closely with cross-functional teams to understand and improve the performance, availability and reliability of Akamai's origin service products. You'll define key performance indicators (KPIs), advance the state of monitoring, alerting and operational responses, and investigate complex performance issues.

As a Senior Site Reliability Engineer, you will be responsible for:

  1. Monitoring proactively, investigating, and analyzing performance and availability by (co)designing, managing, and tracking product-related SLIs/SLOs
  2. Solving problems and avoid recurrence by developing tools / prototypes to proactively monitor service performance and availability
  3. Working closely with product engineers to advocate reliable and scalable system design for supportability, resilience and reliability
  4. Leveraging skills in data analysis, network diagnostics and debugging tools to characterize performance and recommend improvements
  5. Collaborating with internal teams to help trouble-shoot and resolve escalations and incidents for our customers

Do what you love

To be successful in this role you will:

  1. Have relevant experience and a Bachelor's diploma in Computer Science, Engineering, or related field
  2. Show experience in one of the scripting or procedural languages (python, perl, shell, C/C++, Java, etc.)
  3. Show knowledge of Oracle SQL for troubleshooting data integrity, reporting and data analysis
  4. Show fluency working in a UNIX/Linux computing environment
  5. Have excellent communication and organizational skills, be able to articulate technical information in an easy to understand
  6. Be a self-starter, proactively taking the initiative improve results while keeping multiple projects on target

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

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