Assistant Store Manager, Full Time

1 month ago

Vaughan ON, Canada KATE SPADE Full time

This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
client & service expert: development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients
partner with SM to develop business driving initiatives that build a repeat business or attract a new customer to the store, i.e. events and marketing opportunities
ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach
ensure all associates complete the sales training program
model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales leadership presence/steward of talent:
assist SM with the achievement of financial success through improvement of measurable results that positively impact the store performance
lead by example with the achievement of personal sales goals
educate team on product, sales plans, personal goals, measurable stats; is able to coach to these stats to ensure business is maximized
ability to network in the community to ensure open positions are filled efficiently with little impact to the business; manage administrative recruitment duties; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports
monitor and address performance concerns on a timely basis, partnering GM building brand equity:
understand and able to communicate the kate spade brand aesthetic, brand philosophy, and lifestyle to the sales team and customer
ensure brand and operating standards are met to support brand consistency. ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SM in order to increase customer service and sales operational excellence:
perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
assist SM with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants
monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets
ability to accurately manage the processing of all pos transactions to maintain the integrity of the inventory skills and abilities required:
professional sales development and exceptional interpersonal skills
strong leadership qualities; ability to analyze selling reports, identify business trends and react quickly to the needs of the business
comfort in making decisions and mediating conflict within a team-environment proficient in windows-based software such as excel, word and outlook physical requirements:
available to work store schedule, as needed, including evenings and weekend
can shift gears comfortably; can comfortably handle risk and uncertainty.
can articulately paint credible pictures and visions of possibilities and likelihoods; will take on those who need help and further development; Building Effective Teams : Blends people into teams when needed;

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