Senior Human Resources Business Partner

Senior HRBP , PEOPLE & CULTURE The Senior HRBP People & Culture is a key partner to the business leaders within their client group, focused on developing leadership, driving engagement and retention, leading initiatives that lead to elevating employee experience, satisfaction and success, within a dynamic and engaged culture aligned with Syntax’s mission and strategic goals.
HRBP, People & Culture, you will report to the Director of People and Culture of Professional Services and serve as a member of Syntax’s People team. This role will have 1 direct report supporting the Global SAP Delivery business group in Canada and the US. This is a strategic and hands-on role where you are the connection between the Centres of Excellence (COEs) and business lines to address talent management, talent development, employee engagement and retention, and HR compliance.

This role is hybrid with a requirement to be in the Toronto office on scheduled days of the week.

As an integral member of Syntax’s People team, you will lean into and support a culture defined by meaningful work, ample fun, deep employee engagement and strong, inclusive leadership ensure Syntax will outperform peers as an employer of choice.

The Sr, HRBP, People & Culture will be responsible for a variety of duties, including but not limited to the following:

Business partner
Partner with business unit leaders and the People team COEs to ensure continuous communication and connectivity between the People function and the business.
Administer effective HR programs with a focus on talent management, talent development, employee engagement, labour relations, and HR compliance.
Provide subject matter expertise across department and functional lines in HR related projects and programs.
Employee engagement & employee relations
Demonstrate continuous knowledge in updated laws and regulations of HR programs and contribute to the design of procedures and forms for policy implementation.
Manages the Employee Engagement actions with their client groups
Employee point of contact for all HR support with information requests and data updates.
Ensure accurate and timely data entry of new hires, transfers, promotions, terminations, and all other personnel changes into HR systems.
Assist the Finance department with payroll and benefit-related events as required.
Effectively manage claims (health and safety, short/long-term disability etc.) Responsible for the investigation and resolution of employee relations matters.
Provides guidance to client group on DE&I programming for a diverse and inclusive culture at Syntax
Coaching and development
Partner with Managers to coach them on employment legislations with their activities and to facilitate training and leadership development.
Coaches leadership on performance gaps, providing guidance towards appropriate learning
Identifies talent that are at risk of leaving and creates retention plans with the Total Rewards and Talent Development COEs.
Duties may be assigned or modified at any time to meet the needs of the business.
Office Management
Coordinate office administration and procedures for the Toronto office
Take ownership of daily site operations (including managing the office space, ordering supplies).
Oversee the organization and coordination of office meetings, corporate events, and training events when needed.
Support and lead our Corporate Social Responsibility activities


You have demonstrated strong Human Resources expertise across several HR functions and drove HR leadership and functional excellence.
~ Bachelor’s degree in Business Administration, Human Resource Management, Psychology, or related field required; 5+ years of progressive Human Resources experience with emphasis in supporting a technology workforce.
~ Demonstrated Business Acumen and leadership ability with HR analysis and decision support.
~ Current HR knowledge of legal regulations and practices for Canada and the US.


Performance and results driven individual who possess strong critical thinking ability and creativity with a metrics-driven approach to all solutions.
Reliable, organized, and detail oriented with the ability to multi-task and prioritize multiple tasks and/or initiatives without compromising on quality.