Mortgage Broker Intern

Found in: Jooble CA O C2 - 2 weeks ago

Mississauga ON, Canada Community Trust Company Full time

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.
At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. We’re looking for our next Mortgage Default Specialist. Community Trust Company (CTC) is a member of the Questrade Group of Companies (QFG), which currently includes Questrade Inc., Hybrid and flexible work arrangements
Opportunities to contribute to community causes
What’s it like working as a Mortgage Default Specialist?
Reporting to the Senior Manager, Mortgage Servicing, the Mortgage Default Specialist is responsible for initiating Community Trust Company’s (“CTC”) default process for residential and commercial mortgage loans. The Mortgage Default Specialist is responsible for collection of all unpaid and/or returned mortgage payments and resolution of all accounts in default. Responsible for the completion of all specific loans provision analysis, including the recommendation of reserves or provisions.
Process any manual ad-hoc mortgage payments in response to collected default payments as required.
Re-risk grading of loans based on review of payment history and/or breaches occurred
Reconcile and balance all collected mortgage payments daily.
Prepare reporting of loans in default, monitored loans, properties in possession and accounts in chronic arrears due to pending legal action
Process all transactions with a high degree of accuracy within the established service level agreement and in accordance with CTC’s corporate and department policies and procedures.
Maintain accurate electronic record keeping of client accounts in accordance with department procedures.
Provide recommendations for process improvements to Senior Manager, Mortgage Servicing and Team Lead, Mortgage Servicing, as appropriate.
Follow all AML policies and procedures with client accounts with an emphasis on “Know Your Client” rules
Proactively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage.
Conduct appropriate inquiries and investigations in relation to any such situation and ensure that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately
Adhere to compliance and operational risk controls in accordance with company’s policies and procedures
Provide support to the Senior Manager, Mortgage Servicing and Team Lead, Mortgage Servicing as required.
So are YOU our next Mortgage Default Specialist? Minimum of 2 years related experience in mortgage administration and/or servicing and/or collections and registered products within the financial services industry or a related role.
Working knowledge of financial regulatory requirements on registered products, AML, and Compliance is an asset
Demonstrates interpersonal and relationship building skills.
Solid written and verbal business communication skills.
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

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