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Equipment Services Dispatcher
3 weeks ago
Who We Are: Tenold Transportation is a flat deck carrier that has been operating in Canada for over 50 years. Being part of the Mullen Group, Tenold has infrastructure and assets to offer a wide range of transportation, cross dock, and warehousing solutions to its customers. With Terminals in BC and AB working with a fleet of regional Owner Operators, Tenold is an established name in the transportation industry.
Tenold Transportation is an equal opportunity employer; we welcome applications from people with disabilities, and we can provide accommodations during the hiring process. We value the diversity of the people we hire and serve.
Only candidates based in British Columbia and with a legal Canadian work permit will be considered for this role.
The role of the dispatcher is to coordinate customers’ needs with available trucks. As well as to provide excellent service and to ensure maximum revenue. As a dispatcher you are planning whether you have a truck to pick up and deliver the goods within the customers timeline and whether there is enough revenue to make the trip worthwhile. This role will focus on local dispatching throughout the Lower Mainland.
Determining whether a trip can be done using our Tenold Fleet or a third-party carrier
Communicate load plans to regional fleet operators
Assign freight to regional fleet and communicate plans to operators
Communicate with third-party carriers and crane companies
Communicate with customer service representatives to ensure customer requirements are being met
Generate required shipping documents
Assist in customer service
Knowledge of Microsoft Office programs
Knowledge of Truckmate and asset
Knowledge of Canadian and US Hours of Service regulations
Good communication skills in written and spoken English
Good computer and telephone skills
Monday - Friday
Overtime pay
Dental care
On-site Parking
Disability insurance
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