Manager, Online Community
2 weeks ago
ABOUT THE POSITION The Manager, Community Services provides leadership and support for a large team of direct service staff in a hybrid work environment. The role is responsible for ensuring consistent, high-quality delivery of First Link® Programs and Services throughout the region. This includes ensuring unique regional needs are identified and addressed to help achieve the goals set forth in the strategic plan.
Additionally, the Manager, Community Services has a key role in engaging with the community, including building and stewarding relationships within the Regional Health Authority, local politicians at all levels, and community partners.
In the Fraser region, there is a specific focus on connecting people in the South Asian community to culturally relevant resources, services and information so they can have the best possible quality of life at every stage of the dementia journey.
This position can be based either remotely or in the office; You have a person-centred and collaborative approach to managing a team. You are accountable for delivering on key performance indicators while creating an inclusive, barrier-free environment for our staff, volunteers, and the families we support, respecting their diverse backgrounds and meeting them where they are. Minimum 5 years of experience in a related capacity, preferably at a community-based social service organization, including:
-Planning and implementing program and service delivery.
Post-secondary degree in Gerontology, Social Work, Public Health, or a related field.
Knowledge of the health care system and pathways to access services in Fraser Health authority.
Ability to manage a diverse and demanding workload.
PLEASE NOTE: The successful candidate will be asked to provide proof of full COVID-19 vaccination and will also be required to obtain clearance through the BC government online criminal record check system.
As part of the Community Services Management Team, collaborate to plan and oversee programs and services that are high quality, consistent, and meet the needs of people affected by dementia.
Supervise and support the regional service delivery team, including coaching, recruitment, growth and development, and performance management.
Plan and implement regional First Link® services, including development and oversight of the annual budget, operating plan and key performance indicators.
Build and steward key relationships with community contacts, including within Fraser Health Authority, in alignment with operational and strategic goals.
Take a leadership role in outreach, collaboration and program development with South Asian communities, including health care providers, community organizations and people affected by dementia.
Have a provincial leadership role for one or more program area(s) (e.g. social programming or support groups).
Oversee regional resource centre operations including office operations, vendors and invoices.
As part of the Society’s operational leadership team, contribute to organizational planning and risk management.
Confident and efficient using the MS Office suite.
Familiarity with contact relationship management systems (client databases).
We offer a flexible work environment, including opportunities for a nine-day fortnight and the possibility of working remotely within a hybrid work model. Growth and learning opportunities, including support for appropriate training and development initiatives.
~ 13 paid statutory holidays a year.
For every person living with dementia, there are many more people affected, including family, friends, co-workers and other members of their communities. Our vision is of a world without Alzheimer’s disease and other dementias and that world begins with a more dementia-friendly society, where people affected by dementia are acknowledged, supported and included. you help us realize that vision by connecting more British Columbians to the support and education they need at any point on their dementia journey. You help us challenge stigma and change the future for people affected by dementia. You help us show people affected by dementia that they’re not alone.
Equity and diversity and inclusion are essential to societal change and healthy workplaces. An open and diverse community fosters the inclusion of voices that have historically been underrepresented or discouraged. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
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fraser valley, Canada Alzheimer Society of B.C. Full timeABOUT THE POSITION The Manager, Community Services provides leadership and support for a large team of direct service staff in a hybrid work environment. The role is responsible for ensuring consistent, high-quality delivery of First Link® Programs and Services throughout the region. This includes ensuring unique regional needs are identified and addressed...
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fraser valley, Canada Alzheimer Society of B.C. Full timeABOUT THE POSITIONThe Manager, Community Services provides leadership and support for a large team of direct service staff in a hybrid work environment. The role is responsible for ensuring consistent, high-quality delivery of First Link® Programs and Services throughout the region. This includes ensuring unique regional needs are identified and addressed...
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fraser valley, Canada Alzheimer Society of B.C. Full timeABOUT THE POSITION The Manager, Community Services provides leadership and support for a large team of direct service staff in a hybrid work environment. The role is responsible for ensuring consistent, high-quality delivery of First Link® Programs and Services throughout the region. This includes
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