Vice President, Patient Services

3 weeks ago


Guelph ON, Canada Gghorg Full time

At Guelph General Hospital, we are committed to our Mission of providing exemplary and equitable care for and with our community. 

Living our values is important here and if you want to join a team that is compassionate, inclusive, respectful, collaborative and inspired, you can see more details about the position currently available below.

Current Rate of Pay : Min $81.04 - Max $ 91.22

Current Shifts : Primarily Days

Position Summary:

Reporting to the President and CEO, the Vice President, Patient Services and Chief Nursing Executive (VP & CNE) is a member of the Senior Leadership Team (SLT) and an active participant in the implementation, and monitoring of GGH’s vision, mission, values and strategic plan. The VP & CNE, in partnership with the SLT, and, in particular, the Chief of Staff, is accountable for playing a key leadership role in hospital strategic planning, leadership team planning, decision-making and, ultimately, the delivery of high quality clinical services, patient care and experience.

The VP & CNE has specific responsibility for ensuring service delivery strategies align with the corporate mission and strategic priorities. The VP & CNE also provides leadership in the development and implementation of hospital-wide activities and programs that promote a safe patient-centered environment and contribute to quality improvement and risk management initiatives.

Inherent in the role will be the ability of the VP & CNE, in both operational and professional practice roles, to lead and facilitate the integration of operations and inter-professional services for patient care, consistent with a high quality of care and best practice approach across all patient-focused programs. The VP & CNE will also play a key role in the areas of strategic planning, human resources, resource allocation and staff development. The VP & CNE is accountable for preserving and continuing to build the highly engaged, trusting and supportive GGH culture and work environment in which collaboration is valued and excellence in clinical care and professional development is promoted and achieved.

Operationally, the VP & CNE, together with the SLT, is also accountable for the overall success of the organization. In addition to the GGH accountabilities, the VP & CNE is equally accountable for continuing to work collaboratively with the Guelph Wellington Ontario Health Team, hospitals and service providers across the Waterloo Wellington health region to achieve the health system’s goals, and further build and create opportunities for a highly evolved and effective integrated health system.

In this role, you will:

  • Have ongoing opportunities to learn and grow with a generous professional development program via our education assistance fund and in-house development programs
  • Have access to an amazing total rewards package which includes competitive pay, health and dental benefits, Short and long term disability and the Healthcare of Ontario Pension Plan (HOOPP) where we match your contributions by 126%
  • Be a part of an organization committed to the well-being of our workforce
  • Support the Guelph Wellington Ontario Health Team’s commitment to anti-racism and anti-oppression through our actions
  • Be a part of a team of high performing health care professionals

Guelph is the perfect location for health care professionals seeking to make the most of life’s experiences. From our expansive trails and waterways to internationally recognized arts and cultural events, to diverse restaurants and craft breweries, the Royal City has something for everyone 

  • It’s one of Ontario's most robust and growing economies
  • You will have access to excellent schools which include a university and college
  • There are multiple centres of faith reflected in the community

Qualifications, Experience, Skills and Abilities:

  • Undergraduate degree in Nursing combined with a postgraduate degree in Nursing, Health Care Administration, Business Administration or another related discipline.
  • 7-10 years related senior leadership experience in a complex hospital/health care organization.
  • Registration in good standing with the College of Nurses of Ontario (must be able to obtain if an out of province candidate).
  • Proven leadership ability with a strong commitment to a collaborative and influential leadership
  • Demonstrated success in building partnerships with a wide range of constituents internally and externally
  • Effective team player with leadership values that reflect a commitment to the development of others and the ability to deliver exceptional outcomes in an inter-professional
  • Has worked with various constituents, individuals and teams to build consensus and support for change initiatives to achieve corporate, program and system
  • Strong clinical and administrative leadership abilities with extensive experience and ability to lead successful change in patient-centered care, delivering demonstrably high quality services and delivering against challenging performance targets through leadership of others to meet organizational
  • Exceptional interpersonal skills – capable of setting performance standards, exhibiting mature judgment, managing a team toward meeting and exceeding objectives, as well as the ability to establish effective working relationships with senior leadership and hospital staff and physicians at all
  • Exceptional planning and innovative thinking skills with proven implementation skills and the capacity to advance a strategic plan through systematic and progressive
  • Operational management expertise including exceptional financial, human resources, quality improvement, change management, planning, and

Come and join our team if you are looking for an exciting opportunity where you will be supported and empowered. 

All positions at GGH contribute to ensuring there is a safe environment for patients, staff and visitors. GGH is committed to fostering a safe and healthy work environment which provides equal opportunities to people with disabilities. In pursuit of GGH’s vision of together, a healthier community for everyone, all employees are responsible for practicing the values of being compassionate, inclusive, respectful, collaborative, and inspired to provide the highest quality care and experience for patients and their families.

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