Learning and Development Manager

3 weeks ago

Vancouver BC, Canada Eminence Organic Skin Care Full time

Location: 530 West Broadway, Vancouver BC, Canada

Core hours: Monday to Friday from 8am – 4:30pm PST

We value collaboration, both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 3 days per week

Role Summary

As the Learning & Development Manager, you will partner with the VP of People & Culture and the Chief Administrative Officer to define learning and development strategy. In this role, you will manage the design, execution, facilitation, evaluation and continuous improvement of Team-member and Leadership development programs. You will report directly to the VP of People & Culture.

Responsibilities

  • Develop and execute the strategy for Learning and Development programs
  • Design and deliver end-to-end training programs, workshops, tools, and curricula that deliver a high-quality learner experience
  • Facilitate dynamic classroom and virtual training, utilizing adult learning principles and various teaching methods (e.g., presentations, workshops, small group exercises, role plays, etc.) to effectively ensure transfer of learning
  • Establish role-specific internal learning and development roadmaps for Team-members and Leaders
  • Create a comprehensive Leadership Development journey
  • Partner with key stakeholders to identify knowledge and skills gaps and create innovative learning solutions for all Team-members that align with business needs
  • Evaluate outside training partnership opportunities
  • Create leadership development programs to support people development priorities such as performance management, career development, conflict resolution, employee engagement and change management
  • Evaluate the current Team-member onboarding program and implement structure and process to ensure that learning outcomes are achieved
  • Project manage programs end-to-end, including project plan creation, execution, and tracking of desired outcomes and results
  • Track participant enrollment, progress, marks, and other information
  • Manage program logistics and coordination in a hybrid format for virtual and live delivery
  • Evaluate alternative delivery methods
  • Deliver workshops, seminars, lunch & learns, and other trainings
  • Measure program effectiveness and adapt to improve satisfaction, knowledge transfer, behavior change, and business results
  • Translate strategic business needs into learning and development programs that are values-based, people-centric and aligned with our business goals
  • Partner to manage content creation, event-planning and preparation for the annual 3-day Learning Event (Annual Business Conference) that takes place every July
  • Partner with leaders to establish the theme and learning outcomes based on current business needs
  • Partner to create experiential learning experiences for 300+ attendees

Qualifications:

  • Recognized education/formal training in Education, Adult Learning, Instructional Design or a related discipline (Degree or Certificate)
  • Experience with classroom facilitation and online training content/instructional design
  • 3+ years managing the Learning & Development function of a mid-sized organization
  • 3+ years of training development & delivery success
  • 2+ years of leadership experience including managing, coaching and mentorship
  • Proven experience in managing training projects from end-to-end
  • Experience in assessing organizational needs and developing a variety of learning solutions to drive development and growth within an organization
  • Technical knowledge of e-learning authoring software and LMS implementation (an asset)
  • Exceptional verbal and written communication skills
  • Enthusiastic, energetic, and experienced facilitator
  • Proven abilities as a leader, team builder, motivator, coach and mentor
  • Strong project management, logistical planning and organizational skills
  • Exceptional PowerPoint and presentation design skills
  • Advanced proficiency in MS Office including Excel, Word, PowerPoint, and Outlook

Total Rewards

  • Competitive salary, quarterly and annual bonuses based on individual and company goals
  • 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
  • Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

The Application

Please submit a resume with a cover letter.

Applications are currently being reviewed. Immediate submissions are still welcomed.

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