Key Account Specialist

1 week ago


Mississauga ON, Canada 24 Seven Talent Full time

Location: Mississauga, ON - HybridDuration: 12+ month contractPay: $42.20/hr Major ResponsibilitiesWork closely with the Key Account Management team to achieve GMV goals.Prepare weekly reports for internal and external partners.Work cross-functionally with associates across the eCommerce business, site merchandising, MP operations, business development, merchandising.Regularly review the platform and competition to review assortment and content.Develop and manages tactical action plan for improvements to content, product, etc.Triage and manage Partner support escalations maintaining trust and enabling Seller success.Partner with Platform Site Merchandiser’s to co-create campaigns and to elevate the Seller experience.Act as an escalation point for all customer inquries/requests and work with sellers to ensure customers have a great experience Qualifications:1-2 years of retail related work experience requiredCollege Certificate or DiplomaMust demonstrate strong interpersonal skillsAbility to prioritize and meet critical deadlinesAptitude in networking and building relationshipsExcellent time and project management skillsGeneral business knowledge is an assetStrong analytical and quantitative skills is an assetExperience working with Salesforce is an assetExperience in Retail Merchandising, Product Marketing, or e-Commerce is an assetHigh proficiency in Excel and PowerPoint is an assetRole requires resiliency when faced with adversity



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